Upcoming Talks The Future of ITSM: The Shift from Operational Efficiency to Employee Experience On Demand Talks ITSM 2020: Top 5 Predictions to Guide Your Service Desk Strategy Service Desk by The Numbers The anatomy of the future service desk Take Your Service Desk to “Eleven” with The Right ITSM Tech Stack The Advantages of ITIL 4 in the Modern World [Panel] Measuring IT Service Management: Balancing the Scorecard The Advantages of ITIL 4 in the Modern World The Service Manager's Role in Artificial Intelligence ITILin jatkokurssien tentit - kuinka lukea kysymykset oikein? Palvelumuotoilun ABC Näin automatisoit palvelusi! The Rise of Asset and Service Data Gravity Explore all talks
![[Panel] Measuring IT Service Management: Balancing the Scorecard](https://www.brighttalk.com/communication/351526/preview_1554825911.png)
