Upcoming Talks What Service and Support Managers Should Know About AI How to Increase Employee Productivity by Automating Service Management ITSM and Digital Transformation – the Business Benefits Inside ITIL® 4 – the Digital Perspective On Demand Talks Integrating Identity Access Management and IT Service Management Integrating Identity Access Management and IT Service Management Integrating Identity Access Management and IT Service Management Q1 2019 Community Update: IT Service Management Customer Success Stories - The London School of Economics 5 Tips for ITSM Metrics That Drive Superior Business Outcomes Evolving DevOps: a Service-Oriented Perspective The Evolving IT Service Organisation - From Silos to Business Shared Services Delivering ITSM For Business Maturity: A Practical Framework The Advantages of ITIL 4 in the Modern World Should we still be optimising ITIL for today’s digital services? Radical transparency in DevOps and ITSM for an excellent customer experience Explore all talks
