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How do you create a CMDB in the real world?

A CMDB implementation is one of the trickiest undertakings any ITSM programme can undertake. The difficulties in creating a toolset capable of linking literately hundreds of thousands of interconnected bits of data together in a meaningful manner, while supporting a highly fluid environment with dozens of changes each week are formidable indeed.

Join Peter Hubbard, Principal ITSM Consultant at Pink Elephant EMEA, as he discusses the approach Pink Elephant has mapped out to create a CMDB in the real world. He will show the critical importance of the scoping session and knowing what you want the CMDB to achieve and how to turn that into concrete actions to map and create your CMDB.

At the end of the session you should know the importance of being able to ask your ITSM organisation ‘For our CMDB, do we need a battle tank or body armour?'
Recorded Nov 20 2014 58 mins
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Presented by
Peter Hubbard, Principal ITSM Consultant at Pink Elephant EMEA
Presentation preview: How do you create a CMDB in the real world?

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IT Service Management (ITSM) Webcasts
Pink Elephant is an international business innovator and knowledge leader in the field of business transformation. With IT and consulting services, Pink Elephant enables clients to translate knowledge and creativity within their organisation into results. Beginning with its foundation in 1980, Pink Elephant has perceived the synergy between man and IT as the most important tool for businesses to innovate and increase their competitive advantage. Pink Elephant is active in more than 20 countries and alongside business and management consultancy also provides Enterprise App Services, IT Services, and Education Services.

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  • Presented by: Peter Hubbard, Principal ITSM Consultant at Pink Elephant EMEA
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