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Change vs Release. What’s the difference?!

Change Management and Release Management are sometimes confused in people’s minds. It’s not always clear when to engage with which process and what the benefits are of doing so.
This presentation will help those who suffer from this issue and offer simple tips about how to set the ground rules between Change, Release and Project Management to ensure that new services and major work is transitioned as smoothly as possible.

·Learn the importance of a clear cut, easy to understand release policy

·Share in some tips and tricks the consultant has gathered over 15 years of working ITSM in general and Service Transition in particular.

·Learn the importance of defining exactly when someone should engage with each process
Recorded Aug 14 2014 44 mins
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Presented by
Peter Hubbard, Principal Consultant, Pink Elephant EMEA Ltd
Presentation preview: Change vs Release. What’s the difference?!

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  • Channel
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IT Service Management (ITSM) Webcasts
Pink Elephant is an international business innovator and knowledge leader in the field of business transformation. With IT and consulting services, Pink Elephant enables clients to translate knowledge and creativity within their organisation into results. Beginning with its foundation in 1980, Pink Elephant has perceived the synergy between man and IT as the most important tool for businesses to innovate and increase their competitive advantage. Pink Elephant is active in more than 20 countries and alongside business and management consultancy also provides Enterprise App Services, IT Services, and Education Services.

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