ITIL 4 Strategist Part Two: Direct, Plan & Improve

Presented by

Kate Hamblin, Senior IT Service Management Consultant at Pink Elephant EMEA

About this talk

Join Kate Hamblin for an introduction to one of the four new ITIL 4 courses that form the new ITIL Managing Professional certification stream. Take a look at what the new course has to offer and who the course is designed for and find out how the new course fits into the certificate scheme. As well as how it relates back to ITIL v3
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Pink Elephant is an international business innovator and knowledge leader in the field of business transformation. With IT and consulting services, Pink Elephant enables clients to translate knowledge and creativity within their organisation into results. Beginning with its foundation in 1980, Pink Elephant has perceived the synergy between man and IT as the most important tool for businesses to innovate and increase their competitive advantage. Pink Elephant is active in more than 20 countries and alongside business and management consultancy also provides Enterprise App Services, IT Services, and Education Services.