Business Continuity – Preparing for the worst

Presented by

Brian Lake, Head of Information Services at Brooke and Eddie Potts, Principal Consultant with Pink Elephant

About this talk

Business continuity has never been more relevant than right now in the midst of a pandemic. Some business carry on with a period of adjustment, followed by new and innovative ways of working. Others struggle to maintain a semblance of normal operations, with employees idled, support faltering and slim prospects for recovery. What separates these two and how do we prepare for the next major disruption? Find out how Brooke Hospital for Animals, an international charity, created a service culture that allowed for a BCMS and the ability to not only recover, but work entirely independently of its main and international offices while continuing to launch new fundraising campaigns and operate effectively in this changed environment. Join Brian Lake, Head of Information Services at Brooke, and Eddie Potts, Principal ITSM consultant as they discuss leading cultural change and using ITSM best practice to enable an effective approach to a BCMS.

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Pink Elephant is an international business innovator and knowledge leader in the field of business transformation. With IT and consulting services, Pink Elephant enables clients to translate knowledge and creativity within their organisation into results. Beginning with its foundation in 1980, Pink Elephant has perceived the synergy between man and IT as the most important tool for businesses to innovate and increase their competitive advantage. Pink Elephant is active in more than 20 countries and alongside business and management consultancy also provides Enterprise App Services, IT Services, and Education Services.