Redefining IT Asset Management for the Remote Workforce

Presented by

Paul Yates, Senior Technical Consultant at FireScope & Emily Lawrence, Account Executive at Pink Elephant

About this talk

IT Asset Management and IT Service Management have just gone and gotten a lot more complex, in the current climate of remote working. With tons of new unknown, unsecured and unprotected devices now needing access to our networks which pose new security threats. You now need to discover those devices that hit your business services to ensure they are authorised to do so. The help desk agents now have a more complex environment to troubleshoot including employees homes and multiple home internet service providers. The more contextual data provided by the CMDB and ITSM solution driven by discovery will help get to the root cause faster. So static spreadsheets, maps and monitoring tools alone can’t fill the discovery and dependency mapping gap. Join Paul Yates and Emily Lawrence for a look at the new environment IT Asset Management finds itself in and discover some of the available solutions such as FireScopes SDDM tool.

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Pink Elephant is an international business innovator and knowledge leader in the field of business transformation. With IT and consulting services, Pink Elephant enables clients to translate knowledge and creativity within their organisation into results. Beginning with its foundation in 1980, Pink Elephant has perceived the synergy between man and IT as the most important tool for businesses to innovate and increase their competitive advantage. Pink Elephant is active in more than 20 countries and alongside business and management consultancy also provides Enterprise App Services, IT Services, and Education Services.