Discover everything you need to know about the new ITIL® 4 Specialist – Drive Stakeholder Value certification course. Join Kate Hamblin for the fourth webinar in her introductory series on the new ITIL 4 courses that form the new ITIL Managing Professional certification stream.
The core concept behind the ITIL 4 Specialist: Drive Stakeholder Value certification course is to convert demand into value through IT-enabled services. To drive stakeholder value, all stakeholders – inclusive of users, customers, sponsors, service providers, and any other parties involved in the service – must contribute to the co-creation of service value.