ITIL 4 – Drive Stakeholder Value Introduction

Presented by

Kate Hamblin, Pink Elephant UK

About this talk

Discover everything you need to know about the new ITIL® 4 Specialist – Drive Stakeholder Value certification course. Join Kate Hamblin for the fourth webinar in her introductory series on the new ITIL 4 courses that form the new ITIL Managing Professional certification stream. The core concept behind the ITIL 4 Specialist: Drive Stakeholder Value certification course is to convert demand into value through IT-enabled services. To drive stakeholder value, all stakeholders – inclusive of users, customers, sponsors, service providers, and any other parties involved in the service – must contribute to the co-creation of service value.
Related topics:

More from this channel

Upcoming talks (0)
On-demand talks (18)
Subscribers (7555)
Pink Elephant is an international business innovator and knowledge leader in the field of business transformation. With IT and consulting services, Pink Elephant enables clients to translate knowledge and creativity within their organisation into results. Beginning with its foundation in 1980, Pink Elephant has perceived the synergy between man and IT as the most important tool for businesses to innovate and increase their competitive advantage. Pink Elephant is active in more than 20 countries and alongside business and management consultancy also provides Enterprise App Services, IT Services, and Education Services.