ITIL 4 Back to Basics

Presented by

Kate Hamblin, Senior IT Service Management Consultant

About this talk

Learn the basics of ITIL 4 from Pink Elephant's Kate Hamblin. This webinar is for anyone interested in learning about the world's most popular framework for IT service management, "ITIL 4", or wanting to refresh their understanding of it. Kate will cover the following key elements in the session: Introduction to ITIL 4, Service Value System, Guiding Principles, Service Value Chain, ITIL 4 Practices, Continual Improvement, and ITIL 4 Qualifications. Register to attend today and join us on the 2nd of December at 13:00 GMT

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Pink Elephant is an international business innovator and knowledge leader in the field of business transformation. With IT and consulting services, Pink Elephant enables clients to translate knowledge and creativity within their organisation into results. Beginning with its foundation in 1980, Pink Elephant has perceived the synergy between man and IT as the most important tool for businesses to innovate and increase their competitive advantage. Pink Elephant is active in more than 20 countries and alongside business and management consultancy also provides Enterprise App Services, IT Services, and Education Services.