The Key to SIAM Success: Bringing Together People, Processes and Technology

Presented by

Richard de Boer & Frank de Jong

About this talk

Key takeaways: * People, processes and technology need to work together to achieve success. * The use of process-automisation tools delivers service optimisation and reduces margins of error. * Continual improvement is the key to maintaining a harmonious relationship between people, processes and technology in SIAM.
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Pink Elephant is an international business innovator and knowledge leader in the field of business transformation. With IT and consulting services, Pink Elephant enables clients to translate knowledge and creativity within their organisation into results. Beginning with its foundation in 1980, Pink Elephant has perceived the synergy between man and IT as the most important tool for businesses to innovate and increase their competitive advantage. Pink Elephant is active in more than 20 countries and alongside business and management consultancy also provides Enterprise App Services, IT Services, and Education Services.