Transforming the Health Care Professional Experience Thru Social, Mobile & Cloud
New expectations of Healthcare Professionals are driving a transformation across life science companies. Social, mobile, and cloud technologies represent a significant opportunity for Life Sciences companies to re-define physician interactions and drive deeper 1:1 relationships and lower costs, whil
New expectations of Healthcare Professionals are driving a transformation across life science companies. Social, mobile, and cloud technologies represent a significant opportunity for Life Sciences companies to re-define physician interactions and drive deeper 1:1 relationships and lower costs, while giving physicians time back to focus on patients and deliver better health care.
Please join Accenture & salesforce.com to learn more about how cloud innovations are significantly accelerating and improving the way life science companies engage with physicians to help them facilitate better patient outcomes. You’ll hear about:
• Trends driving the need for increased multi-channel physician engagement
• The opportunity for pharmaceutical and medical device companies to more effectively interact with their healthcare professionals; and
• Practical examples in use at leading life sciences companies.
Anne O’Riordan, Global Industry Managing Director for Accenture’s Life Sciences practice
Todd Pierce, Senior Vice President, Healthcare and Life Sciences Industry Solutions, salesforce.com
RecordedAug 14 201452 mins
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Największym wydarzeniem kwietnia w EMC jest pojawienie się wirtualnej wersji Data Domain.
Zapraszamy na krótką 30 minutową sesję w której opowiemy o:
•Dostępnych wersjach Data Domain Virtual Edition
•A także cenach nowego Data Domain Virtual Edition
Data Protection Suite for VMware offers end-to-end data protection for VMware-based environments, including backup and recovery, replication, monitoring and analysis, and search capabilities, as well as tight integration with VMware. During this webinar you will learn how this new offering can help you to address challenges across your virtualized environments
It’s interesting to see how today, various macro-economic factors are changing the procurement dynamics in the Oil & Gas industry.
The strategic importance of sourcing, procurement and supply management has risen manifold with challenges encompassing; the need for a reliable knowledge and analytics ecosystems to handle vast quantities and scopes of capital project data, multiple risk factors related to workforce scarcity, stakeholder community, cyber-security, regional regulatory stringency and variability and global price volatility and increasing requirements for speed, agility and precision as energy companies compete to extract profits and advantage from the plethora of industry innovation opportunities now underway. Choice of an optimal procurement solution can impact the key operations & profitability of any and every company.
Click here to know more about how Dell's Procurement-as-a-service solutions specifically designed for Oil & Gas industry are pre-empting some of the key trends in the industry to bring to you the future-ready BPO solutions that creates measurable impact to you core business.
In the digital era, IT has an extraordinary opportunity to become a data-driven business partners helping the business achieve its goals of revenue generation, cost reduction, and risk mitigation. However, IT reporting and analytics have historically focused on descriptive and diagnostic work – describing what happened and why. The speed and agility of the digital revolution demands the ability to not only describe what happened in the past but to predict what might happen in the future and to make recommendations about what should be done.
IT operations analytics offers IT organizations a path to evolve the use of machine, operational and business data for more effective, forward-looking prioritization and decision-making. And in a recent BMC sponsored survey, 79% of IT pros said they would be more effective at their job if they had access to non-IT sources of data to help them make decisions in business context.
Join Donnie Berkholz, 451 Research, and Erin Avery, BMC Software, for a high energy, fast paced discussion on adaptive, real-time analytics that any IT operations organization can adopt to become highly prescriptive and predictive.
Did you know that 31 percent of downtime comes from hardware problems and 13 percent comes from human error? How would you like to minimize or even eliminate these business interruptions?
This webinar discusses what you can do to approach zero downtime for your mission-critical applications. You’ll learn:
•How you can maximize hardware uptime by implementing high availability, geo-clustering, live patching and easy rollback
•How to minimize human error by automating asset management and patch application
•How T-Systems International is using SUSE open source infrastructure to keep its mission-critical systems up and running
Like many organisations, Prudential has to ensure it protects sensitive data. Getting it right results in satisfied customers, regulators and shareholders and avoids the reputational damage and legal penalties associated with a data breach. With the forthcoming EU General Data Protection Regulation now agreed for implementation, we think now is the right time for organisations to review their data governance and protection requirements. During this webinar we will cover today’s challenges in ensuring good data governance and enter into a panel discussion with Prudential about their approach and lessons learned, including their implementation of Symantec Data Loss Prevention and Boldon James data classification technology. There will also be an opportunity to engage in a Question and Answer session.
So if you want to give your data governance program a head start, register today.
Is your company adopting or using cloud this year, but slowed down by security concerns? Our customers have faced the same hurdles you may be grappling with—operational complexity, concerns over encryption, and increasing developer responsibility among them.
Despite these concerns, cloud discussions for our technology and software customers firms have moved from “if” to “how" because of the much-needed flexibility the cloud provides.
In just 30 minutes in our webcast on Wednesday, April 27th, we'll share the challenges our customers are encountering on hybrid cloud and the shape of the solution that will address these. We'll then demo Bracket's agentless security layer as it performs transparent, always-on encryption that your developers can't turn off—and won't even notice.
What hurts a campaign more than bad data? The answer is simple - nothing. Basically, if you don't have accurate customer contact data, your campaigns are going to fail. Join the experts from the Informatica Data as a Service team to learn how you can verify the accuracy of your customer data, increase campaign performance, and reach more of your prospects through our simple contact data verification services implemented into Marketo.
State of Marketing is an annual report published by Salesforce Research. This year's report -- based on a survey of nearly 4,000 marketing leaders worldwide -- identifies priorities, challenges, trends, and shifts in 2016 and beyond.
Attend this data-packed webcast to learn how your organization stacks up as a high performer, moderate performer, or under performer across dozens of critical success factors.
Jim Hopkins, Sr. Product Marketing Manager, Salesforce
Data Governance continues to be a priority for Salesforce customers, whether they're fast-growing, small businesses, or larger organizations dealing with acquisitions, complex sales teams, and global markets.
When managing customer data, it's important that everyone in the organization treats it as a corporate asset. This requires understanding everywhere it will be used (including people, processes, and systems), then determining how to manage the data in a way that will meet the needs of both the users and the overall organization.
Join us to learn the best ways to get started and build a strong data governance and stewardship foundation.
James Slocum, CIO, OneUnited Bank | Izzy Park, Salesforce Product Marketing Manager, App Cloud
On the heels of launching its most successful online banking product in company history, OneUnited Bank is digitally transforming the community bank experience.
James Slocum, OneUnited Bank Chief Information Officer, shares how his IT team leveraged Salesforce App Cloud to bring its one to one customer experience online without compromising customer data and trust.
PHIL SIMPSON, Regional Sales Manager - Salesforce Pardot
B2B marketing and sales teams are on a constant quest to improve upon their revenue-generating efforts, and the tasks involved — seeking out new business, creating a seamless buyer experience, building and tracking campaign efforts — all require significant time and effort.
What if there was a way marketers and sales teams could save time and effort and increase revenue generation at the same time?
Enter, your technology solution. With Pardot, B2B Marketing Automation by Salesforce, marketing and sales teams can maximize campaign efforts, boost productivity, and shorten sales cycles — yielding consequential benefits both marketing and sales teams. Join us for a quick 40-minute look at how Pardot can:
- Provide the insight sales needs to lead the conversation
- Allow marketing to effortlessly nurture leads to a sales-ready state
- Identify target buyers and key stakeholders, and more.
Also, hear how implementing Pardot has transformed the way a Pardot client does business!
Sara Porter, Director-Global Sales Effectiveness, Accenture | Sean Freeburger, Managing Director-Internal IT, Accenture
Technology advancements and shifts in consumer behavior have completely re-shaped the business landscape. Disruption in every industry is the norm and companies are evaluating new strategies to grow and keep up with customer expectations.
Accenture, one of the world’s largest consulting firms, helped countless companies paint a vision for the future and implement Salesforce to make it happen. Now Accenture is jump-starting it’s own journey to the cloud.
Join our free webinar detailing Accenture’s roadmap to Salesforce, how they executed the project, and the end result. This is a can’t miss look at implementing Salesforce and how you too can unleash the power of Sales Cloud Lightning.
Mirza Chughtai, CIO of Miner Corp | Mike Milburn, GM & SVP of Salesforce Service Cloud
Today’s hyper-connected world revolves around the customer and their experience with your product or service. This is why delivering an exceptional, end-to-end customer experience is more important than ever. Customers expect a service experience that aligns with the way their consumer apps work.
This shift in customer expectations, has given businesses across industries an opportunity to deliver the service that customers expect, particularly when it comes to field service. How could your business revolutionize the way it manages field service from end to end?
Moreover, what would it look like if this exceptional customer experience could be delivered – every time – by service reps in the field?
Attend this live webinar to:
- Learn how connected field service management enables you to supercharge employee productivity and increase customer retention
- See a live demonstration of Field Service Lightning, built on Salesforce Service Cloud - the world’s #1 customer service platform
- Join a discussion between Mike Milburn, GM & SVP of Salesforce Service Cloud, and Mirza Chughtai, CIO of Miner Corp., as they discuss how Miner Corp. reinvented how it engages with customers and is setting a new standard of customer focus with Field Service Lightning
Bo Bartlett, Vice President of Information Technology, Bentley Mills | Sarah Houlihan, Product Marketing, Salesforce
From lead to close, everyone’s on their toes to win customers over. After that, you think it’s over, but it’s not! CPQ, the last mile and most critical part of any deal, is often a clunky, manual process where two-thirds of sales quotes fall apart because of errors, delays, or bad internal process. Now here’s the good news.
You can take Sales Cloud Lightning beyond close - all the way to cash.
Join this webinar to learn how Salesforce and SteelBrick helped Bentley Mills automate how it configures, prices, and quotes. Then jump into a live product demo that will change how you see the last mile.
Ben Pruden, Director Product Marketing | Frank Perkins, RVP Enterprise Sales | David Colby, Sr. Director Data Science
Get a fast start to your sales plans with the Analytics Cloud, providing a ready-built path to insight with your Sales Cloud data. Sales Wave Analytics delivers best practice dashboards and KPIs to any device, supercharging every sales team with self-service insight.
Join us to learn how to design, deliver, and execute a propensity program and see Sales Wave in action.
Jackie Howard, Senior Vice President, Sandy Spring Bank | Mazen Ghalayini, Senior Director, West Monroe Partners, LLP
In a time when consumers have an array of choice in financial services, banks today are moving on two fronts: to dramatically improve the experience and engagement they deliver to customers and to make the change with speed.
Join Salesforce and West Monroe to explore the keys to success and hear the story of Sandy Spring Bank and their move to become customer centric.
Jackie Howard, Senior Vice President, Sandy Spring Bank
Mazen Ghalayini, Senior Director, Customer Experience, West Monroe Partners, LLP
Bryan Lee, Director, Financial Services, Salesforce
Ross Meyercord, CIO, Salesforce | Vala Afshar, Chief Digital Evangelist, Salesforce
In the Age of the Connected Customer, it’s all about connecting to people in whole new ways using digital technology. Vala Afshar, Chief Digital Evangelist for Salesforce, will host an interactive discussion with Salesforce’s CIO, Ross Meyercord on how Salesforce empowers its own employees using the same customer success platform that has catapulted many others to great success. The first webinar of its kind in Salesforce history, the duo presents an in-depth look at how Salesforce innovates from within.
Jim Hopkins, Sr. Product Marketing Manager, Salesforce
Sales teams are more efficient and focused when their territories are managed well and aligned with the strategic goals of the company. This allows for more accurate performance and forecasting metrics, and increased employee satisfaction (with less turnover).
The question we're asked most is, how do I do this with Salesforce?
Join us to learn how to:
• Get your data in shape with Data.com
• Analyze and find balance with Wave Analytics
• Carve and implement territories with Sales Cloud
Lynne Dunbrack Research Vice President of Health Insights at IDC | Rita Sharma, Healthcare & Life Sciences, Salesforce
New reimbursement models, clinical advancements, and consumer expectations are shifting health IT toward the patient.
Join Rita Sharma Senior Director, Healthcare & Life Sciences at Salesforce, and, Lynne Dunbrack Research Vice President of Health Insights at IDC, as they discuss innovation in healthcare and trends in patient relationship management.
Hear how leading healthcare organizations are leveraging technology to deliver more efficient and effective care while building stronger patient relationships.
Richard Millington, Founder of Feverbee | Cesar Castro, Sr. Director of Adoption & Engagement
Has this ever happened to you: you’ve launched your community, it starts to grow, but over time fewer and fewer people show up? This is one of the major challenges facing community professionals today (along with demonstrating clear ROI).
This webinar will focus on the important things a community professional can do to grow and sustain engagement. We’ll cover topics such as:
- Peer to Peer Interaction: The best types of discussions to initiate and how to sustain them
- Content: Creating content that helps build a stronger sense of community and increases activity
- Advocacy: How to design events that generate long-term activity
- Community Journeys: Aligning your activities with your member's motivational touch points
You’ll come away inspired to do more with your community and we’ll help you get started with a handy community management tool. It will share in this webinar so please join us.
Robert Spector, best selling author of The Nordstrom Way to Customer Service Excellence
Customer service expert Robert Spector will discuss the correlation between increased sales and the delivery of excellent customer service. During his webinar, Robert will share examples, tips and tricks that will inspire your organization to:
- Connect the dots between sales and service.
- Attract and retain customers by enhancing service levels.
empower employees to nurture customers.
Robert Spector is a best-selling author, corporate historian and customer service expert who has captured the stories of some of the world’s most well known companies and has deciphered the secret to what customers expect from customer service. Author of The Nordstrom Way to Customer Service Excellence, Spector delivers keynote speeches all over the world at major industry conferences, organizational gatherings, and directly to the leadership of Fortune 500 companies.
Josh Rios, Partner Productivity Program Manager, VMware | Tucker Hall, Director of Product Marketing, Coveo
VMware works with more than 75,000 partners. Making it easy for their partners to access on-boarding and sales enablement information is essential to VMware’s accelerating growth. Community Cloud and Sales Cloud helped VMware make this channel strategy so successful that partners now drive more than 80% of the company’s revenue.
Join us to hear how Salesforce helped VMware:
- Build a customized, branded Partner Community
- Enable more than 450,000 active users easy access to everything they need to onboard, market, and sell
- Improve navigation making it easier and faster for partners to connect to the content that’s most relevant to them
- Shorten the sales cycle by increasing collaboration and improving lead management
VMware’s Partner Community is a one-stop hub for partners to close more deals, and to close them faster.
JEREMY MILLER - Keynote speaker and bestselling author of "Sticky Branding"
Do customers choose your brand first? This question is the essence of branding. Branding isn’t about logos, taglines, websites, or colors. Branding is about the bond you form with your customers — a bond where they choose you first.
This is what separates average companies from what we call “sticky brands.”
When you have a brand that works, your customers think of you first, and they come back again and again. You form real relationships with your audience. But here’s the challenge. The pace of marketing is changing rapidly, and your brand must evolve to keep up.
In this talk, Jeremy Miller will show you how to transform your marketing to create a first choice advantage. His blend of humor, stories, and actionable ideas will inspire you to innovate and grow your brand.
Join us on April 20th to learn:
- How to adapt your marketing for active and inactive buyers
- How to build relationships early and often
- The trick to ABC — Always Be Converting
Taylor Ball, Digital Advertising Manager, Salesforce
We already know that the Financial Services industry owns a whopping 12% of the total digital ad spend as of 2015 and is predicted to grow to 14% in 2016.
The next questions are:
- How should you leverage that spend as effectively as possible?
- What are the things you can do to ensure that you drive results in this fast growing vertical?
Attend this webinar to learn top ten tips for running highly efficient digital advertising campaigns for Financial Services.
We will review best practices for each piece of your Financial Services ads strategy throughout the customer journey starting with planning all the way through media execution. Proven use cases will highlight how brands have leveraged these tips taking advantage of the influx of digital advertising dollars.
Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. For more information about Salesforce (NYSE: CRM), visit: www.salesforce.com.