David Curtis, President, Residential Home Health | Kim Arnold & Manoj Shivji, Salesforce
Residential Home Health (RHH) is a home health and hospice provider serving over 3,700 patients in Michigan and Illinois. IDC recently released a white paper detailing their success with Salesforce which resulted in business benefits of $3.2 million, ROI of 460%, and a payback period of 4.2 months.
Join us, along with David Curtis, President of Residential Home Health, in our upcoming webinar and product demo to learn how RHH built a mobile physician application, integrated with their EMR, and reduced cycle times to convert patient referrals.
Utilizing the Salesforce Platform, Sales and Service Cloud, RHH achieved these results by improving several key areas, including:
- Sales Efficiencies: automatic email notifications triggered by patient status updates through Salesforce workflows
- Referral Acquisitions: referral sources can verbally dictate HIPAA-compliant orders
- Referral Conversions: care coordinators monitor patients in Salesforce and can view all patients by status