Salesforce Health Cloud: Personalize the Patient Contact Center Experience

Logo
Presented by

Doug Weiss, Chief Marketing Officer, Eating Recovery Centers| Fred Stevens, Director, Huron Consulting Group

About this talk

Today’s patients expect a faster, more personalized healthcare experience than ever before. With the consolidation of healthcare systems, new reimbursement models, and narrowing operating margins, there has never been a more critical time for organizations to embrace a CRM to ensure not only the health of the patient, but also the health of the business. Hear from Salesforce and Doug Weiss, Chief Marketing Officer - Eating Recovery Centers, to learn how they use Salesforce in the contact center to create a seamless patient experience across the continuum of care.
Related topics:

More from this channel

Upcoming talks (0)
On-demand talks (96)
Subscribers (76654)
Salesforce makes cloud-based software designed to help businesses find more prospects, close more deals, and wow customers with amazing service. Customer 360, our complete suite of products, unites your sales, service, marketing, commerce, and IT teams with a single, shared view of customer information, helping you grow relationships with customers and employees alike. Register to listen to on-demand webinars at any time. Whatever your business needs, you'll find a wealth of knowledge and business insights.