How Your Small Business Can Get More Out of Your CRM

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Presented by

Reneé Selanders, SMB Product Marketing, Salesforce

About this talk

More than half of small and growing businesses say that technology drives how they find new business and interact with their customers. It’s also helping them adapt to widespread market changes and refocus on growth. In fact, growing businesses are 38% more likely to use technology to grow their customer base than stagnant or declining SMBs.* So how can you make better use of the tech tools you’re already using to get your business back on a path to growth? With Sales Cloud, part of Salesforce Customer 360, the world's #1 CRM, you can make quick, high-impact improvements to your sales process that make it easier for your team to prioritize winning new business. In this webinar, you’ll learn how Sales Cloud can help you reach your growth goals by: -Automating business processes so you can spend more time building customer relationships -Connecting your tools & systems in one platform so you can operate with a complete view of your business and a single view of your customer -Unlocking more capabilities like AI-powered insights that enable faster decision-making Join us to learn how you can set your business up for growth with Salesforce. *Source: Small & Medium Business Trends Report, 2020
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Salesforce makes cloud-based software designed to help businesses find more prospects, close more deals, and wow customers with amazing service. Customer 360, our complete suite of products, unites your sales, service, marketing, commerce, and IT teams with a single, shared view of customer information, helping you grow relationships with customers and employees alike. Register to listen to on-demand webinars at any time. Whatever your business needs, you'll find a wealth of knowledge and business insights.