Adopt IT Operations Analytics to Make Better Decisions, Faster

Presented by

Donnie Berkholz and Erin Avery

About this talk

In the digital era, IT has an extraordinary opportunity to become a data-driven business partners helping the business achieve its goals of revenue generation, cost reduction, and risk mitigation. However, IT reporting and analytics have historically focused on descriptive and diagnostic work – describing what happened and why. The speed and agility of the digital revolution demands the ability to not only describe what happened in the past but to predict what might happen in the future and to make recommendations about what should be done. IT operations analytics offers IT organizations a path to evolve the use of machine, operational and business data for more effective, forward-looking prioritization and decision-making. And in a recent BMC sponsored survey, 79% of IT pros said they would be more effective at their job if they had access to non-IT sources of data to help them make decisions in business context. Join Donnie Berkholz, 451 Research, and Erin Avery, BMC Software, for a high energy, fast paced discussion on adaptive, real-time analytics that any IT operations organization can adopt to become highly prescriptive and predictive.

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