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Retail Survival in the Age of Digital Disruption

Digital transformation is real, and it’s happening – our data in the retail industry lends more insight to the state of the transition. It is an inescapable truth that every business is becoming a digital business empowered by new software initiatives such as AI, Robotics and IoT. The adoption of these disruptive trends will force a divide between business leaders and laggards. With the upcoming Black Friday and Cyber Monday, how prepared are you to meet rising customer expectations. As the pace of innovation accelerates, retailers need to act now. Our Global retail research illustrates a significant gap between digital leaders and laggards and even a modest investment can improve operational efficiencies and agility.

The retail industry is bursting with digital innovation driving change. This session will review:
•How differentiation demands digital maturity
•Transformational technologies essential to create immersive, connected retail experiences across digital and physical worlds
•The role of cloud services and its impact on customer experience, agility, efficiency and risk
Recorded Oct 10 2017 57 mins
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Presented by
Sheryl Kingstone 451 Research, Sudesh Girdhari CenturyLink
Presentation preview: Retail Survival in the Age of Digital Disruption
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  • Digital Business and the Role of Hybrid IT Architecture and Operations Dec 4 2018 6:00 pm UTC 60 mins
    Carl Lehmann & Liam Eagle of 451 Research & Brandon Curry of NTT
    The need to quickly adapt to rapidly changing customer expectations and the actions of aggressive digital rivals demands a vigilant transformative approach. One that crafts new customer value and enables unique competitive advantages over rivals. Business and IT leaders now pursue new means to align business strategy, processes and operations within the modern cloud era.

    But today, IT planners have far more options as to how and where to run their business than ever before. On-premises data centers, co-location facilities and managed services providers are now joined to form hybrid multi-clouds – a combination of Software, Infrastructure and Platform-as-a-Service (PaaS) execution venues. Hyper-distributed IT infrastructure is often the by-product. But this approach can have profound implications on how digital businesses perform and whether competitive advantage, or unintended disadvantage, is the outcome.

    Carl Lehmann, Principal Analyst at 451 Research, joins NTT to discuss the strategic thinking and technical resources needed to assure hybrid IT architecture indeed supports digital business initiatives through:
    •Describing the fundamental elements of strategic analysis and techniques needed to craft competitive advantage.
    •Discussing trends driving digital business and the migration to next-generation hybrid IT architecture.
    •Revealing how hybrid IT architecture can be structured and managed to support strategic digital business initiatives.

    Attendees will learn the strategies and practices that will help shape their journey as digital business thought leaders though mastering the means to continuously create and deliver new, unique competitive advantage.
  • What does modern endpoint security look like? Nov 20 2018 6:00 pm UTC 60 mins
    Fernando Montenegro, 451 Research & Jack Danahy, Barkly
    A lot has changed since the early days of the antivirus industry. Not only have attacks increased in sophistication, speed, and complexity, but the environment around endpoints have changed significantly as well. Cloud adoption, mobility, and many other technological and business trends have significantly changed the nature of what endpoint security looks like. How should organizations look into these changes and adapt?

    Join Fernando Montenegro from 451 Research and Jack Danahy from Barkly as they review what the major industry trends look like, what the modern endpoint security environment has to defend against, and what technology controls exist.
  • Detection and Response, Why Limit Yourself to the Endpoint? Nov 15 2018 6:00 pm UTC 60 mins
    Fernando Montengro of 451 Research & Mitchell Bezzina of Palo Alto Networks
    Visibility is an undeniable requirement of all security teams, but it shouldn’t come at a cost. EDR products are positioned as our last chance to improve defenses though since inception discovery and response times have only increased. Is EDR really enough? Do we need more visibility from other sources? Are security operations actually improving? We’ve surveyed over 300 of your peers to answer one important question, “Will Endpoint Detection and Response help me?”

    Join 451 Research Senior Industry Analyst on Information Security, Fernando Montenegro and Palo Alto Networks Director of Product, Mitchell Bezzina to learn more about:
    •The state of EDR technology and the challenges it faces in today’s threat landscape
    •The need for visibility beyond the endpoint
    •The future of detection and response with XDR
  • Get Digital Ready Or Get Left Behind Nov 15 2018 4:00 pm UTC 60 mins
    Eric Hanselman of 451 Research & Steve Madden of Equinix
    Digital transformation is accelerating for every company in every industry, everywhere around the world. As a part of this necessary transition, people, software and machines are creating and consuming data faster and in more distributed locations than ever before. According to the second annual Global Interconnection Index (the “GXI”), a market study published by Equinix that analyzes traffic exchange globally, Interconnection, or direct and private traffic exchange between key business partners, is becoming the defacto method for companies to operate in today’s digital world. 451 Research Chief Analyst Eric Hanselman and Equinix’s Steve Madden will discuss how major macro, technology and regulatory trends are converging to form an unprecedented era of complexity and risk and forcing the integration of physical and digital worlds requiring Interconnection.
  • Protecting Your Business with Always on Smart Authentication Nov 14 2018 7:00 pm UTC 60 mins
    Garrett Bekker, 451 Research & Jeff Broberg and Joranna Ng, OneLogin
    Cybercriminals never stop, so obviously the notion of a static username and password won't suffice. Authenticating based on items the user has and biometrics provides a greater security, but hackers keep getting smarter and so must your user authentication methods. In this webinar, we'll discuss the evolution of risks and how authentication technology has adapted for the future. The right MFA solution implemented correctly in your organization can quickly and significantly increase security. It’s the fastest way to easily secure all your users on all their devices at all times.
  • Digital Transformation: The Art of Aligning Technology and Business Nov 7 2018 4:00 pm UTC 60 mins
    Steven Hill, 451 Research & Vinny Lee, EchoStor
    With so many new options available to IT professionals, it can be easy to lose track of the ultimate goal of technology; which is to serve the needs of business by providing insight, improving efficiency, increasing productivity, and targeting new markets. Today, most everyone is in a digital transformation mode of some sort; but we believe there is a better chance for long-term success if based on a comprehensive digital strategy that can serve as a roadmap for making intelligent choices that will fit seamlessly together over time. Advanced technologies such as hybrid cloud, software-defined infrastructure, AI/ML-based analytics, and evolved data management are powerful tools that are now available to companies of every size; but getting their full value for your business requires planning, foresight and communication.

    You are cordially invited to join Steven Hill, Senior Analyst, Applied Infrastructure at 451 Research and Vinny Lee, Chief Strategist at EchoStor Technologies for a roundtable discussion on creating a digital strategy that can leverage the evolving nature of IT infrastructure and data management in an increasingly hybrid IT world.
  • Today’s top security concerns: Are your ERP applications ready? Nov 1 2018 5:00 pm UTC 60 mins
    Scott Crawford, 451 Research & Cindy Valladares, Onapsis
    In recent 451 Research studies, enterprises continue to report three primary security concerns. These challenges affect overall cybersecurity strategies as well as an organization’s business-critical application security:

    •The maintenance of security hygiene is not just an ongoing issue for security and IT teams. It has become a front-and-center concern for businesses worldwide. Some of the world’s most high-profile security incidents of recent months are traceable back to keeping enterprise IT - and the applications on which global business depends - well maintained and secure. This highlights the need for continuous monitoring, update and maintenance of systems such as ERP.

    •A resurgence of compliance concerns has also risen to the fore. Ongoing requirements such as SOX continue to demand enterprise attention, while more recent mandates such as GDRP require new vigilance and highlight the importance of automating compliance and audit reporting.

    •The behavior of people has become one of business’s top security priorities, reflecting the impact of everything from insider threats to phishing attacks, account takeover and credential compromise. These threats can have high impact on the business when they target enterprise application systems the business relies on as its lifeline to critical operations – or when enterprises leave themselves exposed through gaps or drift in effective management of configuration and access control.

    ERP applications are among the most valuable assets organizations have and require specialized attention specific to their requirements to protect the business against these concerns. Join this webcast to hear from Scott Crawford, Research Director for Information Security with 451 Research, and Onapsis on how you can combat these common security challenges and ensure that the business-critical applications that house an organization’s crown jewels stay secure.
  • Service Provider Differentiation Strategies and Vendor Partner Preferences Nov 1 2018 3:00 pm UTC 60 mins
    Al Sadowski, Research Vice President of Voice of the Service Provider
    Service Providers are no longer just purveyors of compute and storage; they are now seen as partners for services beyond basic infrastructure and key allies in hybrid architectures. As such, vendors are now paying more attention to this increasingly important buying center.

    451 Research launched Voice of the Service Provider to both qualify and quantify buying behaviors, business drivers and strategic priorities for the expanding universe of public cloud providers, hosters, MSPs, Telcos, Systems Integrators, SaaS companies, and Colos.

    Join 451 Research’s Al Sadowski, Research Vice President for Voice of the Service Provider, to see highlights from the Voice of the Service Provider Q2 2018 survey – Differentiation & Vendor Selection, and learn:

    •Competitive differentiation approaches
    •Top verticals currently served and where growth is expected
    •The role of the Hyperscaler as supplier, strategic partner, AND foe
    •Preferred vendor attributes for compute, storage, colocation
    •Service provider’s top reasons for joining hardware and software vendor partner programs
    •Procurement and sparing strategies
  • New Research Reveals Key Strategy to Manage Open Source Security Oct 31 2018 5:00 pm UTC 60 mins
    Scott Crawford, 451 Research & Rami Elron, Whitesource
    According to the latest open source security research report ,The State of Vulnerabilities Management in 2018, almost 97% of developers rely upon open source components in order to develop their applications nowadays. But with the recent spike in disclosed open source vulnerabilities, the question arises whether security and development teams have the right strategy in place in order to meet their security objectives?

    Join Scott Crawford, Research Director at Information Security, and Rami Elron, Senior Director of Product Management at WhiteSource, as they discuss:
    - the current state of Open Source Security
    - the challenges faced by security and development teams when handling open source vulnerabilities; and
    - how Open Source Security strategies need to be stepped up with the latest next-gen technology for management and prioritization
  • Retail: The Age of Experience Oct 30 2018 6:00 pm UTC 60 mins
    Shery Kingstone, 451 Research & Eric Mahecha, Adyen
    Retail is evolving.

    Shoppers today are enjoying elevated experiences and are demanding that brands deliver the best, both online and in stores. Prices alone aren’t enough to influence decisions. With retailers catering to shopper demands, the market is ushering in a new era: “The age of experience.”

    Join retail experts from 451 Research and the payment platform Adyen, to learn what customers are demanding — with a focus on the next generation of shoppers — when you join this live event.

    Register for free now.

    Here’s what we’ll discuss:

    •Top findings from the 2018 US retail survey, conducted by 451 Research for Adyen
    •The new group of shoppers you need to know about
    •3 fundamental customer demands that can make or break your business
    •How much business you are losing by not meeting customers’ expectations

    Speakers:
    •Eric Mahecha, VP of Retail Business Development, Adyen
    •Sheryl Kingstone, Research VP & GM, 451 Research
  • The Future of Work: The Liquid Enterprise, WorkOps and Workforce Intelligence Oct 30 2018 4:00 pm UTC 60 mins
    Research Director Chris Marsh, Senior Analyst Raul Castanon-Martinez and Senior Research Associate Rosanna Jimenez
    The nature of work is being entirely transformed by innovative new technologies. Catalyzed by businesses looking for greater strategic and operational agility and by the techno-empowerment of individuals, ownership over work execution is decentralizing away from IT and other centralized teams of specialists. This shift requires new understanding and new language.

    At 451 Research, we use the term ‘liquid enterprise’ to describe the massive responsiveness to changing market, customer and user requirements that the most innovative enterprises are looking to give affect to. ‘WorkOps’ describes how the nature of work is changing to make this possible – with intelligence, workflow automation, collaboration and reporting embedded and flexibly tessellating across the work execution lifecycle. WorkOps is opening up new possibilities for collective and connected yet highly personalized experiences that will supercharge work execution and drive employee engagement. It’s also giving rise to what we believe is a new enterprise software archetype we call the Workforce Intelligence Platform.

    This radically different future for work is significant enough for us to have to rethink the archetypes we use to understand and describe work.

    In this webinar, 451 Research analysts Chris Marsh, Raul Castanon-Martinez and Rosanna Jimenez will help you understand how to plan for the future for work that is unfurling:

    •What does the future of work look like?
    •What are the technology trends underpinning how work is changing?
    •How should you be thinking about employee engagement?
    •How do you leverage AI to improve work execution?
    •How can you become ‘liquid’ and put in place for WorkOps practices?
  • Optimizing workload placement in hybrid cloud environments Oct 24 2018 3:00 pm UTC 60 mins
    Melanie Posey, 451 Research & Andy Smith and Eric Kraieski, TDS
    In order to drive growth and deliver on the promise of digital transformation, businesses today must be agile. And they expect their IT teams to be able to embrace and successfully execute change. In this webinar event, Melanie Posey, Research Vice President and General Manager, Voice of the Enterprise at 451 Research, will discuss recent survey findings about the shifts in cloud adoption, what’s driving workloads to the cloud – and what research shows is standing in the way of successful cloud migration and adoption.

    To confront the challenges and accelerate cloud adoption, experts at TDS recommend that you adapt a dual approach. Move the mobile workloads first and then tackle the complex applications that require greater planning and coordination. The migration of complex apps causes many projects to stumble and lose momentum. But the TDS team will share insights on what it takes to orchestrate a migration project and showcase a new software platform built specially to solve these issues.

    Join Melanie Posey and TDS experts, Andy Smith and Eric Kraieski, for a crash course on how to plan your journey effectively and smoothly utilizing exciting new migration planning strategies and tools. After watching these experts discuss the details, you’ll learn how the journey to the cloud can not only be accelerated but can establish a resilient and business-aligned IT organization that will withstand the changes ahead.

    Join us for some insightful discussion, use-case examples, and tips for getting started with these new strategies for cloud migration. Sign up today.
  • Choosing a Gateway to Europe Oct 23 2018 5:00 pm UTC 60 mins
    Penny Jones, 451 Research & William Fenick, Interxion
    Europe is seeing an influx of US organizations keen to establish or expand operations across the region for a diverse set of reasons. Many face challenges, from understanding new business cultures and data regulations and the service provider landscape, to knowing where IT should be best positioned to scale for new technology adoption. We surveyed 250 US organizations seeking entry into - or expanding across - Europe to get a deep understanding of the issues that could delay actions in Europe today. In this webinar, we will draw upon these results to discuss not only the challenges these organizations face but considerations that should be top of mind for companies wanting to simplify and futureproof rollouts across Europe, a market that provides great opportunity for those that can deploy their IT assets right.
  • 8 Essentials for SDI, Including Support for New Cloud Native Applications Oct 23 2018 3:00 pm UTC 60 mins
    John Abbott of 451 Research and Jennifer Kotzen at SUSE
    Moving to software defined infrastructure is all about getting rid of rigid system silos that can hold companies back from digital transformation, replacing them with more fluid resources that provide the flexibility and agility required to support a rapidly evolving mix of existing and new cloud native workloads. It’s the direction of travel for most enterprises and service providers alike. But how do you get there?

    451 Research has identified a core set of essentials for companies looking to become software-defined organizations. In this webinar we’ll examine these principles, explore their importance to IT decision makers, and look at the new cloud native workloads and modern DevOps processes that they enable. Join us to hear from John Abbott, co-founder and distinguished analyst at 451 Research and Jennifer Kotzen, Applications Delivery Solutions Team Lead at SUSE.
  • How Your Small/Mid-Sized Business Can Succeed with Mobility Recorded: Oct 17 2018 58 mins
    Chris Marsh of 451 Research and Dana Fjermestad & Ian Hutchinson of Samsung
    SMBs make up 95% of all businesses globally and employ 70% of the workforce, yet their productivity is typically lower than large enterprises. Embracing mobile is the ideal lever to improve their competitiveness, and this is indeed what is happening. SMBs are ramping up with those saying they are moving from experimenting to investing more heavily in mobile technologies jumping from 44% to 50% in just the last year.

    In this webinar you will learn:

    •Why SMBs stand to gain big from mobility and how they can succeed in their mobile journey.
    •The four stages - Starting, Organizing, Strategizing and Optimizing – that they typically pass through as they mature their capabilities
    •How to think through mobile strategy, security, governance, user engagement, processes and business model innovation.
    •The pitfalls to avoid and questions to answer at each stage to get the most out of mobile.
  • Have Your Search and BI Too: Big Data Analytics as Easy as Google Search Recorded: Oct 17 2018 58 mins
    Matt Aslett, 451 Research & John Thuma, Arcadia Data
    For decades people have been talking about self-service BI and analytics to enable business users to make better decisions in organizations. Yet, the big data era (Hadoop, Spark, data lakes, and more) has seemingly pushed us in the direction of automation, machine learning, and AI. Are your business users left out? Do they still ask for more control over reporting and analysis? What if you could provide the simplicity of Internet search for ALL users on ALL of your data in the organization? What if you could do all of this and provide security and privacy with the full power of visual analytics?

    Join industry thought leaders from 451 Research and Arcadia Data on October 17th at 12 p.m. BST, 1 p.m. EET to learn about recent trends in big data analytics around natural language search, self-service, and AI-driven insights. In this webinar, you will learn:
    •Why modern analytical environments need to focus more on business users.
    •Why traditional BI approaches are falling short.
    •How new innovations like search-based BI are redefining self-service BI.
  • Smart Datacenters for Next Generation Colocation Recorded: Oct 11 2018 51 mins
    Rhonda Ascierto of 451 Research & Jerome Totel and Adam Levine of Data4
    The best-run datacenters are those where managers have accurate and meaningful information about their datacenter’s assets, resource use and operational status, from the lowest level of the facility infrastructure to the higher echelons of the IT stack. These datacenters use industry-specific datacenter infrastructure management (DCIM) software.

    Join us to hear how DCIM data and analytics in colocation datacenters can enable users of colocation to manage their systems and services more efficiently, effectively and easily, and to support key business drivers, including:

    •Reduced risk
    •Capacity planning and forecasting
    •Agility, and
    •Compliance and corporate social responsibility
  • The Role of API Management & Governance in Digital Business Strategy Recorded: Oct 10 2018 60 mins
    Carl Lehmann, 451 Research & Andrew Slivker, Nevatech
    Hyper-competition and digital-first initiatives are forcing organizations to reconsider how they do business. ‘Digital transformation’ has emerged to engage customers, improve efficiencies, and fend off threats from rivals. It’s driving the need to rethink application design that delivers information in context and automates tasks across diverse digital devices and touchpoints.

    APIs have emerged as integration enablers, and their value and proliferation require they be managed as strategic assets. This calls for a lifecycle management approach to API development in combination with intelligent run-time capabilities of an enterprise-class API architecture. Lifecycle management must include strong governance over use that can track and audit changes, policies, and dependencies critical to enterprise security, governance, risk, and compliance (GRC) practices where monitoring is a critical run-time function for secure and successful API platform implementations.

    In this webinar Carl Lehmann, principal analyst at 451 Research joins Nevatech to discuss the business and technical considerations for API management and governance within a broader context of digital business strategy by:

    •Describing the factors of planning digital transformation strategy and using the run-time environment to create competitive advantage
    •Identifying the critical technology enablers needed for execution including API platforms
    •Defining the lifecycle management and governance practices required of APIs as accelerants to digital business initiatives.
    C-Level executives, enterprise architects, developers, integration and API professionals alike will learn how to reconsider their integration strategies and toolchains to become core enabling assets for their emerging digital business’.
  • The Emperor Has No Network: Risks of a Network-Centric Cloud Security Approach Recorded: Oct 9 2018 56 mins
    Fernando Montenegro, 451 Research & Dan Hubbard, Lacework
    Modern enterprises are rapidly moving to the cloud. Unfortunately, many are still using a network-centric security approach which is putting them at risk.

    Even with the cost, efficiency, and business capabilities the cloud provides, it can still perplex those responsible for management of security. Shared responsibility, automation, ownership of duties — these are among the unique aspects of security in the cloud that can often be confusing. When understood, however, they can be used as a critical advantage for organizations that need to secure workloads and data in their cloud environments.

    Join Fernando Montenegro of 451 Research and Dan Hubbard, Chief Product Officer at Lacework for this webinar about how to move away from a network-centric mindset and adopt a cloud approach to be successful in modern environments.
  • The Time is Ripe for Proactive Security Recorded: Oct 9 2018 50 mins
    Scott Crawford of 451 Research, Mike Mcintyre of Panaseer and Rob Hyde of Schroders
    Security is unique among technology fields. Where developers can advance toward defined goals, security’s agenda is set by an intelligent adversary, who can choose the most opportune targets among a host of potential exposures – and the way attackers target those exposures can change daily. Defenders, on the other hand, must do their best to defend their most serious exposures and keep them current with limited resources.

    This would seem to be priority number one for organizations: the proactive preparation and protection of the business against attack. It’s a fundamental principle espoused by the likes of Edwards Deming: it costs far less to fix an issue before it’s exposed to the public at large, than after it becomes a public problem.

    And yet, defenders have struggled with making it happen. Attacks continue to wreak havoc, and the result for many has been a tacit acknowledgement of this failure in the disproportionate spend on firefighting (monitoring, detection and response), when fireproofing – preparation and protection – may be the more strategic and economically sound investment.

    Why has this fireproofing been so hard, and why do so many organizations struggle? And what’s different today that places a more effective approach to preparation and protection within reach?

    Join Scott Crawford, Research Director for Information Security with 451 Research, Mike Macintyre, Chief Data Scientist and VP Product at Panaseer, and Rob Hyde, CISO with Schroders, to examine:

    •The real impact of failure to take a proactive approach to strategic preparation and protection
    •Four key obstacles that keep organizations from succeeding in pursuing a fireproofing strategy – and how to overcome them
    •How Schroders Cyber Security team have been able to move towards a pro-active approach and the benefits and insight gained
Essential insight for leaders of the digital economy
451 Research is your radar into the business of IT innovation. Whether you are a product manager investigating the competition, an IT decision-maker evaluating the impact of emerging technologies on your business, a service provider finding your place in an evolving industry, or a dealmaker fueling the digital economy, 451 Research gives you the inside track on your business and your markets.

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  • Title: Retail Survival in the Age of Digital Disruption
  • Live at: Oct 10 2017 3:00 pm
  • Presented by: Sheryl Kingstone 451 Research, Sudesh Girdhari CenturyLink
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