Retail: The Age of Experience

Presented by

Shery Kingstone, 451 Research & Eric Mahecha, Adyen

About this talk

Retail is evolving. Shoppers today are enjoying elevated experiences and are demanding that brands deliver the best, both online and in stores. Prices alone aren’t enough to influence decisions. With retailers catering to shopper demands, the market is ushering in a new era: “The age of experience.” Join retail experts from 451 Research and the payment platform Adyen, to learn what customers are demanding — with a focus on the next generation of shoppers — when you join this live event. Register for free now. Here’s what we’ll discuss: •Top findings from the 2018 US retail survey, conducted by 451 Research for Adyen •The new group of shoppers you need to know about •3 fundamental customer demands that can make or break your business •How much business you are losing by not meeting customers’ expectations Speakers: •Eric Mahecha, VP of Retail Business Development, Adyen •Sheryl Kingstone, Research VP & GM, 451 Research

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