Using Automation to Digitally Transform Business

Presented by

Sheryl Kingstone of 451 Research, Ryan Duguid of Nintex and Steve Roberts of Liberty Mutual Investments

About this talk

Rivalry and empowered customers are forcing enterprises to reconsider how they do business. ‘Digital transformation’ has emerged as a means to craft engaging customer experiences, automate business operations and fend off threats from rivals. It’s driving the need to rethink how enterprises engage and interact with customers, partners and their workforce. To cope, business and IT leaders must conceptualize new means to align business strategy and operations with modern IT automation platforms that can create new competitive advantages. Sheryl Kingstone, Research Vice President at 451 Research, joins Nintex Chief Evangelist Ryan Duguid and Liberty Mutual Investments Principal Technical Engineer Steve Roberts to discuss the strategic thinking and technical apparatus needed to enable new competitive advantage by: •Describing the fundamental techniques needed to craft compelling digital transformation strategy. •Revealing how next-generation automation platforms come together to enable and support digital business. •Discuss how automation platforms are pragmatically applied in real-world financial services use cases. Attendees will learn the strategy and practices needed to become digital businesses by mastering process automation as means to continuously create new competitive advantage.

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