Machine Learning in IT Operations: the Role of Transparency, Trust and Control

Presented by

Nancy Gohring, 451 Research & Elik Eizenberg, BigPanda

About this talk

As IT is rapidly shifting from being a support function and a cost center to being an active enabler and driver of digital transformation, IT Operations is undergoing an unprecedented transformation. Yesterday's IT Operations tools are just not capable of supporting complex IT infrastructures and digital services. This invariably leads to disappointed customers, both inside and outside the organization. Machine Learning and AI can help, by empowering IT Ops teams to rapidly identify, respond to, and resolve problems. But traditional approaches to Machine Learning suffer from an 'explainability' problem. IT Ops and NOC teams are often unable to clearly and easily understand the logic behind AI and ML-driven Ops tools, impacting confidence, adoption and ultimately, time to value. In this Webinar, Nancy Gohring, Senior Analyst at 451 Research, and Elik Eizenberg, CTO and Co-Founder at BigPanda, discuss IT Operations, Machine Learning and the importance of Transparency, Trust and Control so that IT Ops leaders and practitioners can choose the right tools to support their critical digital transformation initiatives.

Related topics:

More from this channel

Upcoming talks (0)
On-demand talks (339)
Subscribers (78122)
451 Research is your radar into the business of IT innovation. Whether you are a product manager investigating the competition, an IT decision-maker evaluating the impact of emerging technologies on your business, a service provider finding your place in an evolving industry, or a dealmaker fueling the digital economy, 451 Research gives you the inside track on your business and your markets.