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Win-Win Negotiations for Collections

A struggling economy requires great negotiation skills when speaking with patients or customers who owe you MONEY. This 45-minute webinar will help your staff increase collections without damaging relationships through Win-Win Negotiations.

Attendees will learn how to:
•Engage debtors in a negotiation process that benefits both parties
•Avoid stalemates through active listening
•Learn key phrases that instantly build rapport and trust
•Successfully close calls to INCREASE collections

And you'll ALSO learn how a scene from the classic Tarantino film Pulp Fiction can change your entire perspective on negotiating with your slow-paying clients or patients!
Recorded Mar 27 2014 48 mins
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Presented by
Nathan Hagge, Former Professional Collector, Current Collection Sales Executive
Presentation preview: Win-Win Negotiations for Collections

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Tips and Tactics to help your office collect slow paying accounts.
Debt Collection Tips from the Experts! IC System is a dedicated and talented collection of Accounts Receivable Management experts, in business since 1938. We are a family and Women-owned collection agency headquartered in Minnesota. Our BrightTalk Channel provides insightful and tangible advice for you and your staff to positively impact payment BEFORE sending accounts to collections. Learn from the experts how industry regulations, changing demographics and advancing technologies will impact your specific collections environment.

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  • Title: Win-Win Negotiations for Collections
  • Live at: Mar 27 2014 6:00 pm
  • Presented by: Nathan Hagge, Former Professional Collector, Current Collection Sales Executive
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