Collection Tips in 10 Minutes - #9 - How to resolve customer conflict

Presented by

Nathan Hagge - Business Development Manager

About this talk

In this installment of Collection Tips in 10 minutes we focus on the importance of good customer service. We detail tips for diffusing customer conflict as well. Please view the previous installments in this series for additional tips and tactics to make your office run better!

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Debt Collection Tips from the Experts! IC System is a dedicated and talented collection of Accounts Receivable Management experts, in business since 1938. We are a family and Women-owned collection agency headquartered in Minnesota. Our BrightTalk Channel provides insightful and tangible advice for you and your staff to positively impact payment BEFORE sending accounts to collections. Learn from the experts how industry regulations, changing demographics and advancing technologies will impact your specific collections environment.