How to make patient information work for you

Presented by

Robin Borneman

About this talk

Collecting payments for healthcare services is more challenging than ever. The more patient data gathered during the initial point of contact with patients, the more equipped your office will be when collecting any unpaid balances down the road. In this engaging Webinar, you’ll learn some actionable tips for improving your patient contact procedures to collect more money when the time comes. Robin Borneman, the Training and Development Manager at IC System, will lead this 30-minute presentation, bringing with her 14 years of collections industry experience in healthcare, government, and financial services. In this webcast you will learn: •Critical Information to collect at registration. •Benefits of using, asking, and retaining HSA information. •Intake: How much is too much? •How to use the information to recover the cost of service.

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Debt Collection Tips from the Experts! IC System is a dedicated and talented collection of Accounts Receivable Management experts, in business since 1938. We are a family and Women-owned collection agency headquartered in Minnesota. Our BrightTalk Channel provides insightful and tangible advice for you and your staff to positively impact payment BEFORE sending accounts to collections. Learn from the experts how industry regulations, changing demographics and advancing technologies will impact your specific collections environment.