Hi [[ session.user.profile.firstName ]]

Assuring Superior Customer Experience in the Digital Reimagination Era

Join Comcast and TCS as they share insights on:
- The changing face of QA and Testing in the Digital Reimagination era
- Levers to assure superior customer experience (CX)
- Digital transformation @Comcast
- Challenges and opportunities in this digital journey
- Assuring superior CX @Comcast
Recorded Oct 4 2016 46 mins
Your place is confirmed,
we'll send you email reminders
Presented by
Joel Rieck, Comcast and Chinmayanand Jha, TCS
Presentation preview: Assuring Superior Customer Experience in the Digital Reimagination Era

Network with like-minded attendees

  • [[ session.user.profile.displayName ]]
    Add a photo
    • [[ session.user.profile.displayName ]]
    • [[ session.user.profile.jobTitle ]]
    • [[ session.user.profile.companyName ]]
    • [[ userProfileTemplateHelper.getLocation(session.user.profile) ]]
  • [[ card.displayName ]]
    • [[ card.displayName ]]
    • [[ card.jobTitle ]]
    • [[ card.companyName ]]
    • [[ userProfileTemplateHelper.getLocation(card) ]]
  • Channel
  • Channel profile
  • Elevating Customer Experience with a Mobile QA Strategy that Works Recorded: Apr 4 2017 63 mins
    Guido Lubinski, Principal QA Manager, Vodafone; Kumaresan N, Head-Test Automation COE, TCS & Tal Barmeir, CEO, Experitest
    Dominance of mobile devices and platforms, necessitate organizations to deliver superior quality faster than competition in an evolving technological landscape. More so for the telecom industry where customer experience and retention are interconnected.
    In this joint webinar by Vodafone, Experitest and TCS, learn how to convert the mobile testing challenges into opportunities, by skillfully taking customer experience to whole new level.
  • Assuring Superior Customer Experience in the Digital Reimagination Era Recorded: Oct 4 2016 46 mins
    Joel Rieck, Comcast and Chinmayanand Jha, TCS
    Join Comcast and TCS as they share insights on:
    - The changing face of QA and Testing in the Digital Reimagination era
    - Levers to assure superior customer experience (CX)
    - Digital transformation @Comcast
    - Challenges and opportunities in this digital journey
    - Assuring superior CX @Comcast
  • Assurance in DevOps World - Pitfalls&Pathways to Accelerated Customer Experience Recorded: Jul 26 2016 61 mins
    Chris Rowett, VP, CA Technologies. Shankar Konda, BFS Practice Head, Assurance Services, TCS
    In this era of Digital Reimagination™, the key to business success is to provide superior customer experience. However, with competition being just ‘one click away’, accelerated yet rich experience assumes greater importance.

    Join this presentation, where leading experts from CA Technologies and TCS talk about the:
    1. Significance of DevOps in a digital world
    2. Role of QA and testing in DevOps
    3. Known pitfalls and proven pathways for ‘first-time-right’
  • Assuring a Steady State System in the Digital Era Recorded: Jun 2 2016 43 mins
    Radha Ramesh, Life Sciences Practice Head, Assurance Services, TCS
    Like many other industries, Digital Reimagination™ has compelled life sciences organizations to transform.

    In the life sciences industry, boundaries are beginning to blur as ecosystems between products, patients, regulator and provider get re-defined, reshaping the industry into interconnected ecosystems. Life science organizations not only need to comply with current and newer regulations and legislations pertinent to the digital five forces, but also assure accelerated speed-to-market and personalized patient experience.

    This webinar will share insights on assuring a steady state system for life sciences organizations in the digital era.
  • Reimagine Your Assurance Function in the Digital Era Recorded: Jun 1 2016 45 mins
    Shankar Konda, BFS Practice Head, Assurance Services, TCS
    The Digital Reimagination™ era has had a dynamic impact on businesses, globally. While it has compelled some organizations to change the way they operate, it has also empowered some other organizations to taken a giant leap forward, thus beating competition.

    In such a scenario, Quality Assurance and Testing functions too need to keep pace with this new norm and reimagine themselves.

    This presentation will share insights on three pillars which will facilitate this reimagination Processes, Technology and People.
  • Automation – Anywhere and Everywhere Recorded: May 30 2016 45 mins
    Kumaresan N, Head - Automation, Assurance Services Unit, TCS
    This webinar will share insights on how organizations can effectively leverage the test automation lever to assure accelerated speed-to-market and optimize cost.
  • Accelerating Time-to-market through Next-Gen Test Automation Approaches Recorded: Nov 6 2015 45 mins
    Imran Shaikh, Director, IT Quality Assurance, Rogers Communications. Prasad MK, Assurance Services Practice Director, TCS
    In this era of Digital Reimagination™, organizations are continuously competing to launch new products or services faster. In such a scenario Quality Assurance and Testing function can provide a competitive edge and act as a catalyst for organizations to achieve this objective. The test automation lever can play a pivotal role in accelerating your testing timelines, which in turn can help you accelerate your speed to market.

    Join Quality Assurance and Testing experts from Rogers Communications and TCS to learn more about next-gen test automation and how it can help your organization accelerate time to market.
  • Make your Dive into Big Data rewarding with an Effective QA and Testing Strategy Recorded: Dec 18 2014 60 mins
    Tom Edwards, Buy Tech Services and Delivery Leader, Nielsen. Rajni Sachan, Business Relationship Manager, TCS
    Quality Assurance (QA) teams need effective assurance and testing strategies to make their dive into Big Data rewarding.

    In this webinar, Tom Edwards, a leader at Nielsen - a global information and measurement company - and Rajni Sachan from Tata Consultancy Services (TCS) will share insights on:
    • Big Data and its relevance in today’s digital world
    • The role played by QA professionals in the Big Data era
    • Making your dive into big data rewarding
  • Maximizing enterprise mobility: Role of mobile application performance testing Recorded: Sep 24 2014 60 mins
    Henrik Rexed, Technical Evangelist, Neotys. Ramalingam Jothi, Performance Test Architect, TCS
    Enterprises today are adopting mobile applications to stay competitive within the industry and relevant to their customers. Does your organization have a robust mobile application performance testing strategy to ensure high performance and scalable mobile applications?

    Join Tata Consultancy Services (TCS) and Neotys, as they share valuable insights on robust mobile application performance strategy
  • How to assure large transformational programs? Recorded: Aug 27 2014 60 mins
    Soren Pauli and Reza Sharifi, RSA Scandinavia. Pradeep Karthikeyan, TCS
    Organizations today embark on large transformational programs to address evolving business models, offer superior end customer experience and gain a competitive edge. You need a robust assurance strategy to achieve this successfully.

    Join Tata Consultancy Services (TCS) and RSA Scandinavia, as we share the winning formula to assure large transformational programs.
  • Role of Assurance in DevOps:Your part in driving superior customer experience Recorded: Jul 16 2014 60 mins
    Tom Edwards, Global Leader-Testing &Validation, Nielsen. Mathew Varughese, TCS
    Do Quality Assurance (QA) professionals have a major role to play in the DevOps era?
    Can continuous testing, integration, and delivery approaches, executed by a closely knit DevTestOps team help enterprises achieve faster time to market, and ensure rich customer experience?

    Join TCS and Nielsen, a leading global information and measurement company, as we discuss the role of assurance in DevOps, and how it can help you achieve your business and IT goals.
  • Test Data Management: Speed, Efficiency and Accuracy through Innovation Recorded: Mar 20 2014 61 mins
    Kannan Subramanian, Comcast. Jane Sargent, Comcast. Robert Shields,Informatica. Nagarjuna Prabhu,TCS Assurance Services
    Comcast, the world's largest mass media and communications company, faced TDM challenges including sub-setting referentially intact production data across applications in QA environment.
    Today, Comcast is able to manage data refresh and release cycle faster while ensuring regulatory compliant test data in test and training environments. All this was achieved with an innovative approach towards TDM.
    Join us in this webinar, hosted by Informatica and Tata Consultancy Services (TCS), to get insights into trends and drivers, and practical approach towards TDM. The webinar will emphasize on how speed, efficiency and accuracy through innovation can help organizations achieve real benefits.
  • Assurance in Digital Transformation: Hype or Reality Recorded: Jan 29 2014 60 mins
    Angelo Bartolotta, QA Director, Wolters Kluwer. Prasad MK, NA Assurance Services Practice Manager, TCS
    Most enterprises, irrespective of industry, are embarking on, or contemplating digital transformation programs. A critical success factor in this context, often overlooked, is an intelligent and cohesive digital assurance strategy.

    Join us in this webinar hosted by Tata Consultancy Services (TCS), in association with the Quality Head of Wolters Kluwer to hear:
    • Real life example of how Wolters Kluwer successfully achieved their business goals by assuring their digital transformation journey
    • Common assurance pitfalls to avoid while riding the digital transformation wave
    • How assurance - as a business custodian - can help accelerate speed to market and enhance end customer experience
Real People. Real Assurance. Concrete Benefits.
Tata Consultancy Services (TCS), together with its customers and domain experts, brings to you this webcast series featuring real scenarios, case studies and best practices for various types of testing such as mobility, SOA, ERP and customer experience. Join this community to gain valuable insights on critical aspects of assurance and benefits it can deliver.

Embed in website or blog

Successfully added emails: 0
Remove all
  • Title: Assuring Superior Customer Experience in the Digital Reimagination Era
  • Live at: Oct 4 2016 3:05 pm
  • Presented by: Joel Rieck, Comcast and Chinmayanand Jha, TCS
  • From:
Your email has been sent.
or close