Name: Assuring Superior Customer Experience in the Digital Reimagination Era
Start: 2016-10-04T15:05:00Z
End: 2016-10-04T15:50:29.000Z
Location: BrightTALK
Rating: 0

Tata Consultancy Services (TCS), together with its customers and domain experts, brings to you this webcast series featuring real scenarios, case studies and best practices for various types of testing such as mobility, SOA, ERP and customer experience. Join this community to gain valuable insights on critical aspects of assurance and benefits it can deliver.

Dominance of mobile devices and platforms, necessitate organizations to deliver superior quality faster than competition in an evolving technological landscape. More so for the telecom industry where customer experience and retention are interconnected.
In this joint webinar by Vodafone, Experitest and TCS, learn how to convert the mobile testing challenges into opportunities, by skillfully taking customer experience to whole new level.

Elevating Customer Experience with a Mobile QA Strategy that Works

In this era of Digital Reimagination™, the key to business success is to provide superior customer experience. However, with competition being just ‘one click away’, accelerated yet rich experience assumes greater importance.

Join this presentation, where leading experts from CA Technologies  and TCS talk about the:
1. Significance of DevOps in a digital world
2. Role of QA and testing in DevOps
3. Known pitfalls and proven pathways for ‘first-time-right’

Assurance in DevOps World - Pitfalls&Pathways to Accelerated Customer Experience

Like many other industries, Digital Reimagination™ has compelled life sciences organizations to transform. 

In the life sciences industry, boundaries are beginning to blur as ecosystems between products, patients, regulator and provider get re-defined, reshaping the industry into interconnected ecosystems. Life science organizations not only need to comply with current and newer regulations and legislations pertinent to the digital five forces, but also assure accelerated speed-to-market and personalized patient experience. 

This webinar will share insights on assuring a steady state system for life sciences organizations in the digital era.

Assuring a Steady State System in the Digital Era

The Digital Reimagination™ era has had a dynamic impact on businesses, globally. While it has compelled some organizations to change the way they operate, it has also empowered some other organizations to taken a giant leap forward, thus beating competition. 

In such a scenario, Quality Assurance and Testing functions too need to keep pace with this new norm and reimagine themselves. 

This presentation will share insights on three pillars which will facilitate this reimagination Processes, Technology and People.

Reimagine Your Assurance Function in the Digital Era

This webinar will share insights on how organizations can effectively leverage the test automation lever to assure accelerated speed-to-market and optimize cost.

Automation – Anywhere and Everywhere

Join Comcast and TCS as they share insights on:
- The changing face of QA and Testing in the Digital Reimagination era 
- Levers to assure superior customer experience (CX)
- Digital transformation @Comcast
- Challenges and opportunities in this digital journey
- Assuring superior CX @Comcast

Assuring Superior Customer Experience in the Digital Reimagination Era

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The application development community features top thought leadership focusing on optimal practices in software development, SDLC methodology, mobile app development and application development platforms and tools. Join top software engineers and coders as they cover emerging trends in everything from enterprise app development to developing for mobile platforms such as Android and iOS.

Application Development

Enterprise applications have become a crucial piece of infrastructure for many businesses. The enterprise applications community on BrightTALK features the latest insights in enterprise application integration, enterprise application architecture and EAS software. Join the community to gain access to thousands of videos and webinars presented by recognized enterprise information systems experts and arm yourself with the knowledge you need to succeed.

Enterprise Applications

Join thousands of engaged IT professionals in the application management community on BrightTALK. Interact with your peers in relevant webinars and videos on the latest trends and best practices for application lifecycle management, application performance management and application development.

Application Management

As an IT professional, many of the problems you face are multifaceted, complex and don’t lend themselves to simple solutions. The information technology community features useful and free information technology resources. Join to browse thousands of videos and webinars on ITIL best practices, IT security strategy and more presented by leading CTOs, CIOs and other technology experts.

Information Technology

Get powerful production quality insights for your business. Connect with experts and colleagues to get the most up-to-date knowledge on which strategies are proving to be the most effective for quality assurance, testing and production roll-out.

Production Quality

In the business management community, commercial experts will be sharing webinars and videos on an array of subjects. From sales and marketing, to finance, productivity and growth, this content will help you stay up-to-date with the current economic environment and provide timely management insight to drive business growth.

Assuring Superior Customer Experience in the Digital Reimagination Era

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