Connect with Customers Through Social Listening

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Presented by

Daniel Lean, Manager, Customer Success APAC, Hootsuite; Angelica Calinisan, Talkwalker; Jo-Anne Hui-Miller, Inside Retail

About this talk

Retail has changed drastically since COVID. Your current and new customers are shopping very differently, with more researching and shopping online than ever before. How do you make sure you maintain your customer base, grow your business, and keep ahead of the competition? Join our latest panel as Daniel Lean (APAC Manager, Customer Success at Hootsuite) welcomes experts from Talkwalker and Inside Retail to answer your retail marketing questions, dive into current market trends, and share best practices on using social listening tools to understand your customers and inform your social media strategy.

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Hootsuite is the leader in social media management, trusted by more than 18 million users and employees at more than 80% of the Fortune1000. Our unparalleled expertise, customer insights at scale, and collaborative ecosystem help people and organizations succeed with social. To see how Hootsuite can help your organization succeed with social, visit hootsuite.com/enterprise