Elevate the Telecommunications Customer Experience with Big Data Analytics
A recent Harvard Business Review showed that 64% of telecommunications C-level executives expect moderate or massive digital disruptions over the next twelve months. Competing in the modern telecommunications industry requires a superior customer experience for digital services to expand their footprint and reduce the threat from over-the-top (OTT) players.
Watch this on-demand webinar with Cloudera and Datameer to show how you can use big data to optimize the digital customer experience where you will learn:
--The new competitive environment in telecommunications
--The expanding impact of digital services
--The role of big data in optimizing the digital customer experience
--How one carrier created a 360° view of their customer’s digital experience
Watch this on-demand webinar with Cloudera and Datameer to show how you can use big data to optimize the digital customer experience where you will learn:
--The new competitive environment in telecommunications
--The expanding impact of digital services
--The role of big data in optimizing the digital customer experience
--How one carrier created a 360° view of their customer’s digital experience
Recorded
Nov 3 2016
59 mins
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Presented by
Vijay Raja, Senior Solutions Marketing Manager, Cloudera
Vijay Raja, Senior Solutions Marketing Manager, Cloudera
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- Title: Elevate the Telecommunications Customer Experience with Big Data Analytics
- Live at: Nov 3 2016 9:30 pm
- Presented by: Vijay Raja, Senior Solutions Marketing Manager, Cloudera
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