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Elevate the Telecommunications Customer Experience with Big Data Analytics

A recent Harvard Business Review showed that 64% of telecommunications C-level executives expect moderate or massive digital disruptions over the next twelve months. Competing in the modern telecommunications industry requires a superior customer experience for digital services to expand their footprint and reduce the threat from over-the-top (OTT) players.

Watch this on-demand webinar with Cloudera and Datameer to show how you can use big data to optimize the digital customer experience where you will learn:
--The new competitive environment in telecommunications
--The expanding impact of digital services
--The role of big data in optimizing the digital customer experience
--How one carrier created a 360° view of their customer’s digital experience
Recorded Nov 3 2016 59 mins
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Presented by
Vijay Raja, Senior Solutions Marketing Manager, Cloudera
Presentation preview: Elevate the Telecommunications Customer Experience with Big Data Analytics

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Datameer makes big data analytics simple, quickly transforming businesses into data-driven organizations. A modern BI platform that combines self-service data integration, preparation, analytics and visualization functionality with enterprise-grade governance and security features, Datameer enables data democratization without chaos. Datameer's familiar spreadsheet interface, powered by the unlimited storage and compute capabilities of Hadoop, allows analysts and subject matter experts to ask entirely new questions of their data that were never possible with traditional BI tools. Hundreds of customers, including CIOs, CMOs, CTOs, doctors, scientists, law enforcement officials, and even Olympic athletes all rely on Datameer to help them get from raw data to insight faster than ever.

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  • Title: Elevate the Telecommunications Customer Experience with Big Data Analytics
  • Live at: Nov 3 2016 9:30 pm
  • Presented by: Vijay Raja, Senior Solutions Marketing Manager, Cloudera
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