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The Secret to Service Management Success

The "secret" to Service Management success varies across organizations, as every business has a different set of people, processes, tools, and systems. At Cask, we recognize that every organization is unique, and we tailor our Service Management solutions to fit the needs of our customers. We have worked with clients across all industries and sizes, and at varying levels of maturity, to enable the Service Management transformation that is right for their organization.

Join us on September 25th, to hear from Cask's customers. Service Management Practice Lead, Jason Rosenfeld, will be hosting a panel with several of Cask's advisors to hear about their "secret" to Service Management success. In this webinar, you will get the opportunity to hear the opinions of industry experts based on their first-hand experiences:

What is the first step to Service Management success?
How do you define and measure success in your organization?
When can your organization make the move from ITSM to a true Service Management culture?
Who are the key players enabling transformation?

Register now - learn what Service Management "secret" can help your organization.
Recorded Sep 25 2014 59 mins
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Moderated by: Stephanie Keelan, Client Services at Cask, Panel Featuring: Cask's Advisors
Presentation preview: The Secret to Service Management Success

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Transforming the Way People Work
Cask is a results-oriented business and technology consulting firm that helps organizations change, grow and run their businesses at new levels – previously thought not possible. Our team is a rare blend of experienced business consultants and artisan engineers. This unique combination enables our customers to embrace organizational change, adopt transformational technology solutions and operate their business generating optimal results.
We design, develop, and deliver and operate solutions to help customers transform and manage their organization. We provide expert consulting services across multiple domains including:

• Program Management

• Service Management


• Cyber Security

• HR

• Finance

We enable transformation through Organizational Change Management and reinforcement.
We serve Enterprise-size customers across the Public Sector and the Global 2k. Our clients engage us because we have the benefit of repeatability – we have “been there, done that”. Our clients need solution designs and implementations that produce measurable outcomes and drive user adoption, behavioral, and business change

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  • Title: The Secret to Service Management Success
  • Live at: Sep 25 2014 5:00 pm
  • Presented by: Moderated by: Stephanie Keelan, Client Services at Cask, Panel Featuring: Cask's Advisors
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