IT Service Design for the ICT Factory

As digitization progresses, the management of hybrid IT environments is more challenging than ever before. Service managers need tools to achieve better efficiency in service provisioning and service delivery while reducing the time-to-market and time-to-deliver. How can this transformation be aligned with business needs? Watch our video to learn the about the two essentials for state-of-the-art IT Service Management, and how it helps you to find the right balance between costs, risk, and agility. The FNT approach will provide answers on how to: -increase transparency within the ICT infrastructure -standardize delivery processes and services -decrease costs while increasing the agility of the service delivery chain