IT Service Design for the ICT Factory

Presented by

FNT Software

About this talk

As digitization progresses, the management of hybrid IT environments is more challenging than ever before. Service managers need tools to achieve better efficiency in service provisioning and service delivery while reducing the time-to-market and time-to-deliver. How can this transformation be aligned with business needs? Watch our video to learn the about the two essentials for state-of-the-art IT Service Management, and how it helps you to find the right balance between costs, risk, and agility. The FNT approach will provide answers on how to: -increase transparency within the ICT infrastructure -standardize delivery processes and services -decrease costs while increasing the agility of the service delivery chain

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FNT is a leading provider of integrated software solutions for IT management, data center infrastructure management and telecommunication infrastructure management worldwide. With headquarter in Ellwangen / Germany, FNT's innovative software suite FNT Command is used worldwide as an OSS / IT management application for communications service providers, enterprises and governmental organizations by more than 25.000 users since 1994. FNT’s customer base includes with more than 500 customers a wide range of well-known organizations working in various sectors, such as the automotive industry, banks, insurers, chemicals, energy management, airports, clinics, media, industry, telecommunications and IT service providers as well as public institutions. Almost half of Germany's DAX30 listed companies are part of the customer base. FNT operates internationally and has subsidiaries in the United States (Parsippany, New Jersey), Dubai, Mosocw and Singapore.