David Marsh - Director of Professional Services
Is your ITSM solution designed to add continuous value after deployment? Unfortunately, the odds are that it's not. We've all been there, we've all seen it - great tools not delivering the value they promised to deliver. Yet, here we are, still measuring the success of a project based on how successful the implementation was, instead of based on what happens after a solution goes live.
Join us in this session where we will discuss what needs to be considered to really succeed with a tool and get as much as you can out of it.