Mark Taglietti, head of ICT Service Delivery & Vendor Management at UCLH
UCLH provides academically-led acute and specialist healthcare services and is located in the heart of London. One of the largest NHS trusts in the UK, it has embraced Nexthink V5 to deliver the intelligence and management reporting required to deliver improved levels of system availability, performance and service quality across their technical estate.
With enterprise IT infrastructures expanding and becoming ever more complex, IT operations teams are presented with fresh challenges that are becoming increasingly harder to address. The emergence of real-time IT analytics will prove to be a light at the end of the tunnel.
ITOA can help you:
- Analyse significant amounts of operational data in real-time
- Identify the trends and anomalies that can serve as key indicators of the health and performance of a company’s IT infrastructure
- Change from an ongoing system of reactive maintenance to a more proactive, innovative and tailored approach
Nexthink is the innovator of End-user IT Analytics for security, ITSM and transformation. Our software uniquely provides enterprise-wide, real-time: analytics covering all endpoints, users, applications and network connections; and visualization of IT infrastructure and service delivery. Nexthink helps IT departments connect, communicate and collaborate to achieve their major goals and to optimize endpoint security, operations, support and workplace transformation projects. Nexthink’s real-time analytics and visualization extend help desk, server monitoring, APM (application performance management) and PCLM (PC lifecycle management) tools and provide essential visibility for IT governance. Nexthink serves the Global 5000 utilizing a leveraged partner model.