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The Origins of Customer Success at Salesforce.com

From intern to EVP, George saw the growth of customer success at Salesforce.com from day one all the way through today. In this fireside chat, we discuss why and how Customer Success was born and how the function has evolved over the years as the company has become the largest SaaS business in the world.
Recorded Mar 24 2015 28 mins
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Presented by
George Hu, EVP, Salesforce.com
Presentation preview: The Origins of Customer Success at Salesforce.com

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  • Title: The Origins of Customer Success at Salesforce.com
  • Live at: Mar 24 2015 9:20 pm
  • Presented by: George Hu, EVP, Salesforce.com
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