The Harvey Nichols story: Exuding luxury through the omnichannel experience

Presented by

Darryl Adie, MD at Ampersand & Roland Breadner, Head of eCommerce Practice at Rackspace

About this talk

Hear how Harvey Nichols created a truly luxury multichannel experience by putting the customer at the heart of the technology and building a solution that promotes interaction across all channels. Learn about the importance of availability and scalability in the multichannel world and how you can achieve that for your business. Watch this webinar to hear directly from the team who delivered the Harvey Nichols re-launch, Ampersand and Rackspace.

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