Root Cause Analysis Level 1 and 2

Presented by

Suzanne Crouch

About this talk

Suzanne Crouch, Director of Training at Sologic will deliver a 40 minute webinar on Root Cause Analysis combining level 1 and level 2: Senior Investigator. Suzanne will speak about the cause-effect relationship of events and the impact they have on your job role and your organisation. RCA identifies ways to stop negative events reoccurring, while examining successful events to help you replicate their positive characteristics. RCA Level 2; Senior Investigator: creates understanding of the critical elements needed to lead an effective investigation, produce credible results, and the steps required to protect the credibility and integrity of the investigation team, the problem owner, and any impacted parties.

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