Hi [[ session.user.profile.firstName ]]

Initial Triage – Identifying the Fault Domain

Learn how to leverage CA Application Delivery Analysis to quickly and effectively determine the fault domain for performance issues in your IT infrastructure for faster triage and reduced MTTR.
Recorded Oct 29 2014 58 mins
Your place is confirmed,
we'll send you email reminders
Presented by
Rob Webb, Pre-Sales Advisor, CA Technologies
Presentation preview: Initial Triage – Identifying the Fault Domain

Network with like-minded attendees

  • [[ session.user.profile.displayName ]]
    Add a photo
    • [[ session.user.profile.displayName ]]
    • [[ session.user.profile.jobTitle ]]
    • [[ session.user.profile.companyName ]]
    • [[ userProfileTemplateHelper.getLocation(session.user.profile) ]]
  • [[ card.displayName ]]
    • [[ card.displayName ]]
    • [[ card.jobTitle ]]
    • [[ card.companyName ]]
    • [[ userProfileTemplateHelper.getLocation(card) ]]
  • Channel
  • Channel profile
  • Building Differentiated Monitoring Services For Dynamic Cloud Infrastructures Recorded: Oct 31 2016 58 mins
    Ken Vanderweel, Advisor, Product Marketing, CA, Inc.; Umair Khan, Principal Product Marketing Manager, CA, Inc.
    Organizations in virtually every industry and of every size are growing increasingly reliant upon cloud services like AWS and modern enabling technologies like Docker, Nutanix, OpenStack and Pure Storage. While these dynamic environments deliver unparalleled advantages, they also pose unprecedented challenges, particularly for those enterprises saddled with disjointed point monitoring tools. Attend this webcast and find out how service providers can deliver compelling monitoring services that address an urgent and growing market demand. Join us in this session to discover:

    • The key ingredients of a holistic hybrid cloud and IT monitoring strategy.
    • High-value managed service offerings that can help your business stand out from competition.
    • The opportunities for delivering monitoring services for AWS, Docker, Nutanix, OpenStack and Pure Storage.
    • How CA Unified Infrastructure Management is helping service providers maximize these opportunities.
  • University of Chicago Achieves High Availability With Centralized IT Monitoring Recorded: Aug 31 2016 33 mins
    Abe Shaker, University Of Chicago; Michael Morris, Senior Director Product Management; Umair Khan, CA Technologies
    Learn how the IT operations team at University of Chicago built a centralized and service centric approach to IT infrastructure monitoring. The University of Chicago is using CA Unified Infrastructure Management (CA UIM) to implement a central, integrated approach for monitoring IT systems, applications, networks, VoIP phones, data center infrastructure and business services. Be it PBX phones or data center water chillers, they are monitoring it all centrally. This approach has resulted in enhanced visibility across the organization and reducing outages by up to 300%.
  • Internet of Things: Economic Benefit & Network Performance Challenges Lie Ahead Recorded: Jun 15 2016 58 mins
    Frank Diana, Futurist, Digital Transformer from Tata Consultancy; Bernard Clairmont, CA Pre-Sales
    In just a few short years, we’ve moved from being a web-economy to an application economy. One of the underlying reasons are thousands of new Internet of Things (IoT) applications, from manufacturing sensors to medical devices, automobiles to homes. Industry experts predict IoT has the potential for an economic benefit of up to $6.2 trillion by 2025. Are you ready to address the fast-approaching era of hyper-connectivity and voluminous data with your business networks? Do you have a strategy to turn your IoT into sustainable growth opportunities? Do you have the visibility to ensure your network can support these new applications and the flood of data that comes with them? Join Frank Diana, Futurist and Digital Transformer with Tata Consultancy Services, to learn the new meaning of having a IoT-connected business in the future. He will be joined by Bernard Clairmont, Presales Consultant with CA Technologies, to explain the importance of having a sophisticated network performance management and diagnostic solution to be ready for the future of connectedness.
  • Optimising monitoring with CA UIM Snap Recorded: Apr 13 2016 50 mins
    Charles Fish, Principal Consultant, Presales
    New to CA UIM Snap? We would like to take this opportunity to ensure you get the most out of your download. Watch this webcast to find out how you can start monitoring and reporting on your IT environment in less than hour.

    This webcast will cover how to:
    • Install CA Unified Infrastructure Management Snap
    • Configure monitoring for your environment
    • View and manage alarms and schedule reports
    • Find out the difference between Snap and the CA UIM Premium edition
  • Digital Transformation for Financial Services Industry with Agile IT Monitoring Recorded: Mar 28 2016 41 mins
    Umair Khan, Product Marketing; Moderator-Michael Krieger, CEO, EWeek
    Consumers in the application economy not only want access to financial services 24/7 but also demand personalized experiences on the channel of their choice. In order to meet these needs businesses are rolling out digital transformation initiatives that leverage newer technologies such as Big Data, mobile and cloud. But the traditional applications and systems are not going away. In fact the amalgamation of the new and old can be a competitive advantage.

    This transformation is fueling the rise of complex, hybrid infrastructures which power customer experiences. So how can IT teams proactively ensure performance of such infrastructures?

    Join us in this webcast with your peers and industry experts to learn

    - Why are the key forces transforming IT infrastructure monitoring in financial industry?
    - How leading companies are changing their IT monitoring approach?
    - What benefits can you achieve with an agile approach to IT monitoring?
    - What are the key “Monday” morning steps you can take in order to start modernizing your approach?
  • Ensure Your IT Infrastructure Monitoring Meets the Reality of Modern Healthcare Recorded: Mar 28 2016 40 mins
    Umair Khan, Product Marketing; Patrick Clark,Director Systems & Service Mgmt Solutions; Moderator-Michael Krieger, CEO, EWeek
    Today the individuals consuming services from healthcare providers and payers have very different expectations than they did just a few years ago. Patients want more transparency, more control, and a consistent experience across a growing number of touch points and applications. This presents two challenges for IT teams in the healthcare industry. First, they are tasked with ensuring optimal performance of the underlying complex, dynamic and hybrid IT infrastructures that support modern healthcare. Second, they must manage these infrastructures in the most efficient manner possible to help control costs and reduce complexity.

    These new realities demand a better and more agile approach to IT infrastructure monitoring.

    Join a panel of your peers and experts in healthcare IT to learn the answers to the following questions:

    - Why are the key forces transforming IT infrastructure management in healthcare?
    - How leading companies are changing their IT monitoring approach?
    - What benefits can you achieve with an agile approach to IT monitoring?
    - What are the key “Monday” morning steps you can take in order to start modernizing your approach?
  • Slow Is New "Down" for Digital Retail. Is Your IT Monitoring Ready to Change? Recorded: Mar 28 2016 41 mins
    Umair Khan, Product Marketing; Moderator-Michael Krieger, CEO, EWeek
    Customer expectations are on the rise in the application economy. Shoppers want a consistent and seamless experience across web, mobile, social, and in-store channels, and they want it fast. To meet these demands, retailers are implementing and integrating online and in-store applications – which leaves IT scrambling to ensure performance across multiple channels and locations. It only takes one weak link in your IT infrastructure to disrupt the customer experience.

    So how can IT teams proactively ensure performance across hybrid, complex infrastructures?

    Join us in this webcast with your peers and industry experts to learn:

    - The key forces transforming IT infrastructure monitoring in retail
    - How leading companies are changing their IT monitoring approach
    - The benefits of an agile approach to IT monitoring
    - Essential “Monday” morning steps you can take in order to start modernizing your approach
  • Maximize availability and performance of your SAP infrastructure Recorded: Mar 16 2016 37 mins
    Ronan Bariou, Product Manager, Agentil & Gilles Vincent, Principal Consultant PreSales, CA Technologies
    Today’s complex SAP projects can have a massive impact on the performance and availability of mission critical applications built on top of SAP. Business-critical functions can slow to a crawl or even a stop, posing huge risks to the business.

    The latest generation of management tools – designed specifically for SAP – can minimise these risks, leading to improved response times and huge cost savings.

    Join this webcast and learn from our CA Partner Agentil :
    - How to free up more time for your SAP Experts
    - How fast and simple the deployment and configuration of SAP monitoring can be
    - How much time you will save in the daily operations
    - Integration with CA UIM

    AGENTIL is a CA Technologies Alliance Partner and SAP Service Partner. CA UIM for SAP Basis provides comprehensive monitoring of all SAP Basis events and core components. Drawing on AGENTIL’s extensive SAP expertise and the scalable, secure and stable CA UIM architecture, CA UIM provides a unified and detailed view of the performance of SAP and the entire IT infrastructure. As a result, administrators gain the insights they need to optimize the performance of SAP-powered business services, while spending less time watching the systems.
  • Leverage Docker containers to help expedite new network and product offerings Recorded: Mar 9 2016 26 mins
    Bernard Clairmont, Sr Principal Consultant - Presales
    Software as a Service (SaaS) has changed the software delivery model and it is now possible to discover a bug, fix it, and release the fix into production all in the same day. The speed to deliver innovation to your customers is only limited by your development operations

    As digital business capabilities dominate every industry, all organizations are becoming more agile. Everything is moving more quickly as companies try to achieve first-mover advantage by leveraging their network and offering advanced services.

    So how can you avoid your competition passing you?

    By leveraging Docker containers to help expedite your new network and product offerings.

    Containerization has existed for years, but Docker makes it easier to leverage containers to simplify continuous delivery. But you still need a way to eliminate the friction in the network product development and management process

    Join us for a webcast on [date] to learn
    • A three pillar strategy that focuses on maximizing the time teams spend innovating and eliminate process.
    • Techniques to help ensure your applications and network are continuously available and doing what it was designed to do from a user perspective.
    • Learn how containers can be leveraged to accelerate the testing of new network offerings without the overhead of spinning up and tearing down VM’s.
    • How all of this improves the efficiency of continuous delivery.
  • What’s new in CA Unified Infrastructure Management: Release 8.4 Recorded: Feb 18 2016 60 mins
    Umair Khan, Principal Product Marketing Manager; Robert Vacante & Tyler Peterson, Sr. Principal Product Managers
    CA Unified Infrastructure Management (CA UIM) is trusted by hundreds of organizations across the
    globe to proactively ensure IT service reliability across hybrid infrastructures through a single unified
    view and architecture. Join us in this webcast to hear about the latest release and learn how you can
    • Speed bulk monitoring deployment using a new configuration service
    • Improve application performance and user experience through integration with CA ADA
    • Perform rapid root cause analysis and triage through upcoming integration with CA Spectrum
    • And much more...
  • Transforming William Hill’s IT Operations with CA Technologies Recorded: Nov 24 2015 65 mins
    CA Technologies
    In a perfect world infrastructure wouldn’t fail, because systems are built to last, and customers' demands are predictable.
    However we don’t live in a perfect world and things break. For betting agency, William Hill, its Australian operations were facing an uphill battle with a limited IT operation that resulted in a lot of unplanned and reactive work.

    William Hill’s success in Australia relies heavily on having a very proactive team that can deliver a high-performing and highly resilient application delivery infrastructure.

    Join Alan Alderson, Head of Infrastructure and Operations at William Hill and Sam Quinlan, Business Development Manager - Enterprise Management, CA on 24th November at 3pm AEST/12pm SGT/9:30am IST, as they discuss:
    •The people, processes and capabilities put in place to get IT Ops on the front foot again
    •How to shift from being reactive to a proactive business partner
    •How the IT Ops team now reports back to the business on how they are delivering value
  • Forrester Research Study: The Total Economic Impact of CA UIM Recorded: Nov 6 2015 41 mins
    Michael Speyer, Principal Consultant, Forrester Research; Umair Khan, Principal Product Marketing Manager, CA Technologies
    Today’s application economy demands IT to deploy new applications faster and at the same time ensure relentless service quality. But IT teams are faced with the challenge of hybrid complex infrastructures, tools, reduced resources and shrinking budgets. CA Unified Infrastructure Management (UIM) equips enterprise IT organizations and service providers with capabilities for dramatically improving service quality, reducing the costs of IT service delivery and increasing operational agility.

    Tune in to this webcast as Forrester Research and CA Technologies discuss the Total Economic Impact (TEI) of CA UIM analyzing results and feedback from four CA UIM customers across various industries. In this webcast we will share:

    • Why a new approach to Infrastructure Monitoring is required?
    • What were the business drivers behind the adoption of CA UIM?
    • Quantifiable benefits achieved such as improved productivity, MTTR, infrastructure utilization and application release cycles.
    • Real world stories, ROI results and much more.
  • Fireside Chat: Agile IT infrastructure monitoring boosts customer experience Recorded: Oct 27 2015 39 mins
    Tony Davis, VP Solution Strategy, CA Technologies; Umair Khan, Principal Product Marketing Manager, CA Technologies
    In today’s economy, every business is in the software business where a superior customer experience is everything. A focus on end to end business service reliability and customer experience enables IT to concentrate on making sure every customer interaction is successful. But it’s easier said than done. It requires an agile approach to Infrastructure monitoring that allows you to harnesses frequent insights across various infrastructure element inside and outside your data center to optimize user experience and service delivery.

    Join us in an interactive session with experts and learn:

    • What are the key ingredients to an agile approach and why it’s a necessity for business service reliability?
    • What are the key steps of implementing an agile approach?
    • What organizational road blocks you could face and how to remove them?
    • How organizations have achieved double digit improvements in infrastructure performance and user experience?
  • CA Unified Infrastructure Management: Speed and Ease of Management Recorded: Aug 21 2015 18 mins
    John McMains, CEO, Principled Technologies
    The importance of infrastructure monitoring and management tools. In this webcast, Principled Technologies will discuss their findings from recent tests of CA UIM in common scenarios -- scenarios that include workflows that data center administrators and IT Operations professionals deal with frequently.
  • Critical Application Monitoring: Network Intelligence Recorded: Aug 20 2015 6 mins
    Eric Bruno, Contributing Editor, InformationWeek; Martin Kowalewski, Product Manager, CA
    Applications that respond quickly and deliver the services they promise efficiently and effectively are critical in the era of cloud services and consumerized IT.

    Network Intelligence is key to offering that kind of application performance.
  • The Impact of Agile Operations Recorded: Jul 14 2015 113 mins
    CA Technologies
    In an age when less than perfect doesn’t cut it, and business models are changing to win in the new app economy, you need to be on top of your game, particularly with the various components of DevOps. For example, how reliable is your approach to agile IT operations? It's imperative to be able to remove bottlenecks and trouble spots associated with QA and production software deployment, driven by agile development groups that release software more often. With better agile IT operations, you'll be able to remove silos, improve collaboration between all stakeholders, and unify the goals of the development and operations teams.

    Watch this event replay to learn how to deliver proven value to your organization and customers by streamlining the app dev process so you can transform your overall IT operations. You'll learn how to cut out wasteful expenses and demonstrate to the business side of the corporation how much IT influences the optimization of IT operations. And you’ll be able to keep up with the demanding pace of the business while assuring quality app dev outcomes.
  • Building Agile IT Operations with Unified IT & Network Infrastructure Management Recorded: Jun 19 2015 42 mins
    Shamus McGillicuddy, Senior Analyst, EMA; Stan Gibson, Industry Analyst; Umair Khan, Product Marketing, CA
    Agility, always important to a business, has never been more critical to success in the application economy. As businesses strive to serve demanding customers amid rapidly changing conditions, they must quickly launch new applications and keep those applications running optimally.

    In the quest for agility, the ability to monitor and manage applications and the underlying IT infrastructure, including servers, storage, database, cloud services and a burgeoning array of network devices, is essential. Below par monitoring and management can severely hamper agility and an organization’s ability to compete.
  • The New Age of Agile Operations: Strategies to Enable Business Success Recorded: May 28 2015 50 mins
    Pete Waterhouse, Senior Director – DevOps Solutions, CA Technologies
    In an economy increasingly driven by applications, the ability to rapidly deliver high-quality software services has become a major point of differentiation for leading businesses everywhere. Now, brand loyalty is being replaced by experience loyalty, meaning performance is constantly scrutinized by every customer as they contextually interact with your business via the software we develop.

    Against this dynamic backdrop, DevOps, agile and lean thinking has become the mantra for supporting our digital transformation initiatives. As such, IT infrastructure and Operations teams are being called upon deploy more innovative services in more dynamic environments more quickly than ever before, all while ensuring amazing customer experiences.

    Join CA Technologies at this thought provoking and informative session, where we’ll discuss topics such as:
    -How do development approaches like Agile together with DevOps thinking impact our application performance management and monitoring strategies? How do we balance speed with resilience?
    -What challenges can we expect from new highly distributed microservice architectures and mobile/IoT and API-centric services - how will monitoring need to adapt?
    -How can cross-functional teams leverage performance insights and intelligence to drive business improvements from cost, quality and velocity perspectives?
    -Where should application management start to ensure our software deployments earn and maintain customer experience loyalty?
  • Redefining IT Infrastructure Management for Today's App Economy Recorded: May 20 2015 44 mins
    Jose Mora, Jeremy Rossbach, Umair Khan, CA Technologies
    In today’s application economy, businesses rely on IT more than ever to deliver new applications faster and at the same time ensure a relentless user experience. Yet IT teams are faced with the challenge of reduced resources and shrinking budgets. Continuing to use strategies of the past that involve complex and silo’ed tools to IT infrastructure management won’t cut it anymore.

    Join us for a webcast to hear how the a holistic and unified approach to IT infrastructure management across your data centre, systems, networks and capacity planning can enable you to adapt to the new realities of the application economy.

    In this webcast you will learn:

    •What constitutes a true unified approach to Infrastructure management?
    •How this approach will help you build agile operations and increase efficiency?
    •How to extend capacity planning across IT and the datacentre?
    •How CA Technologies can help you?
  • Redefining IT Infrastructure Management for the Application Economy Recorded: Mar 23 2015 39 mins
    Dan Birck & Jose Mora, CA Technologies; Moderator: Umair Khan, CA Technologies
    In today’s application economy, businesses rely on IT more than ever to deliver new applications faster and at the same time ensure a relentless user experience. Yet IT teams are faced with the challenge of reduced resources and shrinking budgets. Continuing to use strategies of the past that involve complex and silo’ed tools to IT infrastructure management won’t cut it anymore.

    Join us for a webcast to hear how the a holistic and unified approach to IT infrastructure management across your data centre, systems, networks and capacity planning can enable you to adapt to the new realities of the application economy.

    In this webcast you will learn:

    •What constitutes a true unified approach to Infrastructure management?
    •How this approach will help you build agile operations and increase efficiency?
    •How to extend capacity planning across IT and the datacentre?
    •How CA Technologies can help you?
Powerful and comprehensive Infrastructure Management across all domain
CA Technologies offers a comprehensive and unified approach to IT infrastructure management. These solutions can monitor and manage the availability and performance of your IT assets and services within traditional data centers as well as newer public cloud environments. Your organization’s overburdened IT operations teams can quickly and easily access the information they need to improve service quality, predictability and efficiency with less effort and reduced costs.

Embed in website or blog

Successfully added emails: 0
Remove all
  • Title: Initial Triage – Identifying the Fault Domain
  • Live at: Oct 29 2014 6:00 pm
  • Presented by: Rob Webb, Pre-Sales Advisor, CA Technologies
  • From:
Your email has been sent.
or close