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Fireside Chat: Agile IT infrastructure monitoring boosts customer experience

In today’s economy, every business is in the software business where a superior customer experience is everything. A focus on end to end business service reliability and customer experience enables IT to concentrate on making sure every customer interaction is successful. But it’s easier said than done. It requires an agile approach to Infrastructure monitoring that allows you to harnesses frequent insights across various infrastructure element inside and outside your data center to optimize user experience and service delivery.

Join us in an interactive session with experts and learn:

• What are the key ingredients to an agile approach and why it’s a necessity for business service reliability?
• What are the key steps of implementing an agile approach?
• What organizational road blocks you could face and how to remove them?
• How organizations have achieved double digit improvements in infrastructure performance and user experience?
Recorded Oct 27 2015 39 mins
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Presented by
Tony Davis, VP Solution Strategy, CA Technologies; Umair Khan, Principal Product Marketing Manager, CA Technologies
Presentation preview: Fireside Chat: Agile IT infrastructure monitoring boosts customer experience

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  • Fireside Chat: Agile IT infrastructure monitoring boosts customer experience Recorded: Oct 27 2015 39 mins
    Tony Davis, VP Solution Strategy, CA Technologies; Umair Khan, Principal Product Marketing Manager, CA Technologies
    In today’s economy, every business is in the software business where a superior customer experience is everything. A focus on end to end business service reliability and customer experience enables IT to concentrate on making sure every customer interaction is successful. But it’s easier said than done. It requires an agile approach to Infrastructure monitoring that allows you to harnesses frequent insights across various infrastructure element inside and outside your data center to optimize user experience and service delivery.

    Join us in an interactive session with experts and learn:

    • What are the key ingredients to an agile approach and why it’s a necessity for business service reliability?
    • What are the key steps of implementing an agile approach?
    • What organizational road blocks you could face and how to remove them?
    • How organizations have achieved double digit improvements in infrastructure performance and user experience?
Powerful and comprehensive Infrastructure Management across all domain
CA Technologies offers a comprehensive and unified approach to IT infrastructure management. These solutions can monitor and manage the availability and performance of your IT assets and services within traditional data centers as well as newer public cloud environments. Your organization’s overburdened IT operations teams can quickly and easily access the information they need to improve service quality, predictability and efficiency with less effort and reduced costs.

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  • Title: Fireside Chat: Agile IT infrastructure monitoring boosts customer experience
  • Live at: Oct 27 2015 5:00 pm
  • Presented by: Tony Davis, VP Solution Strategy, CA Technologies; Umair Khan, Principal Product Marketing Manager, CA Technologies
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