In a perfect world infrastructure wouldn’t fail, because systems are built to last, and customers' demands are predictable.
However we don’t live in a perfect world and things break. For betting agency, William Hill, its Australian operations were facing an uphill battle with a limited IT operation that resulted in a lot of unplanned and reactive work.
William Hill’s success in Australia relies heavily on having a very proactive team that can deliver a high-performing and highly resilient application delivery infrastructure.
Join Alan Alderson, Head of Infrastructure and Operations at William Hill and Sam Quinlan, Business Development Manager - Enterprise Management, CA on 24th November at 3pm AEST/12pm SGT/9:30am IST, as they discuss:
•The people, processes and capabilities put in place to get IT Ops on the front foot again
•How to shift from being reactive to a proactive business partner
•How the IT Ops team now reports back to the business on how they are delivering value