In Support of Digital IT Operations

Presented by

Brad Seller, Solution Consultant, Unisys; Bob West, Vice President, Unisys; Andrew Harsch, Global Director

About this talk

In today’s hyper-competitive world of digital business, uptime and performance are essential elements to a 24/7 global business and as we all know, “slow is the new downtime.” At the same time, you must rapidly and continuously introduce new services to the mix. How do you continue to monitor the performance of your services and underlying systems and make not only adjustments to said performance, while also rapidly introduce new services, without disrupting the user experience? Join us as we discuss these “changes” occurring in IT operations and some of the solutions and approaches that are available to you in order to stay competitive and maintain a sharp focus on both the needs of the business, while maintaining an engaged end user. Brad Seller, Solution Consultant from the Edge Service Management Advisory Group, will discuss core prerequisites and best practices for modernizing traditional Change Management in your organization, and Bob West, Vice President, Unisys Application Services, will discuss bringing DevOps into the mix to speed innovation while maintaining smooth IT operations.

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Unisys has built a reputation helping leading IT organizations establish a service-minded approach to IT operations. Through our Service Management and Automation, we assist enterprises in achieving the promise of business service management through a combination of technology modernization via services, organizational change management and process optimization.