IT Transformation Journey: Becoming a Service Provider to the Business

Presented by

Sandy Thorsen, Enterprise Architect, Rackspace

About this talk

The way Business Users consume services is changing, “Central IT” has an opportunity to increase the value provided to their Business Users. New trends in brokering services are surfacing along with a great diversification in Service Providers across IaaS, PaaS and SaaS solutions, managed and un-managed, that can be leveraged. Come join us in reviewing the steps involved in becoming a Service Provider to your Business through IT-as-a-Service enablement from a Managed Cloud Service Provider perspective.

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