Supporting Hybrid IT With ITSM

Presented by

Udi Gotlieb, VP of Product Marketing, SolarWinds ITSM

About this talk

According to IBM, 98% of companies plan to use hybrid cloud computing by 2021*. Hybrid IT is already a reality in most organizations. So, what does it mean? The typical IT shop includes a combination of tools and applications that reside on-premise, in the public cloud, and in the private cloud. The environment might look different month-to-month as certain technologies transition to the cloud. Hybrid IT creates enormous business potential but also brings a dynamic set of challenges—particularly in service delivery. Join Udi Gotlieb, VP of Product Marketing at SolarWinds, to learn how IT service management (ITSM) can support the ever-changing hybrid IT environment and the challenges it brings, including: -Managing and consolidating workflows between systems -Maximizing service delivery from complex technology infrastructure -Where and how to integrate ITSM and IT Operations *IBM report, “Assembling your cloud orchestra,” October 2019 Who Should Attend: -CIOs -IT Leaders -Service Desk Managers -Network and Systems Administrators

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