Panel: How Service Desk Pros Can Support Our New 'Work From Home' Reality

Presented by

Azunna Anyanwu, Jason Thompson, Chris Sanchez

About this talk

As the COVID-19 virus rearranged business operations throughout the world, many IT departments accepted the challenge to keep the workforce productive outside of the office. The service desk, in many cases, is on the front lines as employees need access to software, applications, network connections, and equipment at home. How are IT departments, and specifically service desk administrators, responding to daily challenges? Join our panel discussion, featuring three IT leaders finding success in “work from home” environments. Azunna Anyanwu, IT Director, Aronson LLC Jason Thompson, Desktop Support Manager, Town of Gilbert, Arizona Chris Sanchez, Senior Manager of End User Support, Zoro

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