Level Up Your IT Asset Management Strategy with SolarWinds Service Desk

Presented by

Liz Beavers (ITIL 4®), SolarWinds HeadGeek™

About this talk

IT organizations are constantly maturing—from people, to processes, to technology itself. As the technology in your business matures, the complexity often increases, which quickly stresses the importance of consolidated IT asset management (ITAM). In this webcast, SolarWinds HeadGeek™ Liz Beavers will help you graduate beyond your manually-updated IT asset inventory. With SolarWinds Service Desk as your canvas, you’ll learn: - How to discover assets from multiple sources, building one centralized repository - Why IT asset data can play a crucial role in service delivery - How to create holistic visibility between ITAM and ITSM - How to build an asset catalog to scale into configuration management for the entire organization Who Should Attend: - IT leaders - Help desk managers - IT asset managers - Help desk technicians

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SolarWinds® Service Desk helps organizations simplify daily IT tasks, better connect with employees, and drive business productivity throughout the organization with an integrated IT asset management and service management platform.