Expand the Power of SolarWinds IT Management Tools Through Service Desk

Presented by

Jason Yeary, Sr Solutions Engineer, SolarWinds ITSM

About this talk

In today’s world of hybrid IT infrastructure, remote employees, and complex systems, the service desk must be prepared for more advanced challenges. One of the best ways to strengthen ITSM maturity is to unite your solution with other resources available in IT. Join Jason Yeary, Senior Solutions Engineer with SolarWinds, as he demonstrates how to use Service Desk to unite SolarWinds products across the IT organization, including: - SolarWinds Orion Platform: streamline resolution of IT infrastructure alerts through automated incident creation - IT Asset Discovery: leverage the integration with Orion to build a more complete asset repository - Dameware Remote Everywhere: provide immediate remote support straight from an incident record

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SolarWinds® Service Desk helps organizations simplify daily IT tasks, better connect with employees, and drive business productivity throughout the organization with an integrated IT asset management and service management platform.