Is It Time to Expand SolarWinds Service Desk Beyond IT?

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Presented by

Sean Sebring, Sales Engineer Intermediate, SolarWinds ITSM

About this talk

If you’re looking to consolidate tools, optimize workflows, and more easily manage your IT stack, it’s time to consider leveraging SolarWinds® Service Desk as a platform to support all the ticketing, automation, and service reporting needs across your organization. Join Sean Sebring, an IT service management (ITSM) solution engineer at SolarWinds, for a 30-minute discussion about the following: • When should you consider expanding the use of Service Desk beyond IT? • Integrations and workflow automations capable of boosting cross-organizational collaboration • How to create a service experience customers love and workflows and reports technicians and executives find effective and helpful
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