Tips for Navigating an ITSM Evaluation

Presented by

Sean Sebring and Liz Beavers

About this talk

Looking to improve how users interact with your service desk? Aiming to integrate your asset and service management practices in one place? Perhaps you’ve started defining your service management vision and realized you need a new platform...but aren’t sure where to start. An IT service management (ITSM) evaluation doesn’t have to be intimidating! As you kickstart your selection process, consider the opportunities to enhance your services and how a new solution can strengthen the perceived value of the service desk. This webcast, led by Sean Sebring, solutions engineer at SolarWinds, and Liz Beavers, Head Geek™ at SolarWinds, will help you get started on the right foot to tackle your ITSM evaluation. Join Liz and Sean as they offer guidance to help frame your requirements and scope the objectives for an impactful ITSM assessment.

Related topics:

More from this channel

Upcoming talks (2)
On-demand talks (66)
Subscribers (9344)
SolarWinds® Service Desk helps organizations simplify daily IT tasks, better connect with employees, and drive business productivity throughout the organization with an integrated IT asset management and service management platform.