Five Indispensable Features of a Modern Service Desk

Presented by

Seyi Verma, Director of Product Marketing

About this talk

As organizations implement digital transformation strategies for operational efficiencies, adopting new technologies can be intimidating. Adopting an IT service management framework for IT is now a critical component of a successful digital transformation as modern cloud-based solutions should make life easier for both the technicians and users. By leveraging the modern technology available for your service desk, you’ll have a lower cost and more efficient operation, leaving all parties more satisfied with internal services. Join this webcast to see how SolarWinds® Service Desk can help you with your ITSM journey in delivering support and services to your organization. In this webcast, hear from Seyi Verma, Director of Product Marketing, to learn how the SolarWinds Service Desk solution features propel you into the future with • Self-service and knowledge base • Artificial intelligence (AI) • Employee service management • Automations • Integrations

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SolarWinds® Service Desk helps organizations simplify daily IT tasks, better connect with employees, and drive business productivity throughout the organization with an integrated IT asset management and service management platform.