Maximize Productivity: ITSM Integration with Microsoft Teams and Slack

Presented by

Seyi Verma, Director of Product Marketing, and Sean Sebring, Sr. Solutions Engineer

About this talk

As collaboration tools like Microsoft Teams or Slack continue to sweep across businesses big and small, it’s become critical to find technology alignment that meets your team where they prefer to do business. When it comes to people working together, the right tools can make all the difference. The integration of an IT service management platform with a collaboration tool that your organization is already using delivers a convenient and flexible solution that creates a more engaging environment where users choose how and where they interact with your services. In this webcast, you’ll hear from Director of Product Marketing Seyi Verma and Senior Sales Engineer Sean Sebring how SolarWinds® Service Desk integrates with Microsoft Teams and Slack to: • Quickly create, view, update, or resolve incidents • Deliver 24/7 service desk and end-user satisfaction • Accelerate issue resolution to meet SLAs • Achieve fast time to value for your existing investments

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SolarWinds® Service Desk helps organizations simplify daily IT tasks, better connect with employees, and drive business productivity throughout the organization with an integrated IT asset management and service management platform.