Top 3 Trends in IT Service Management (ITSM) for 2023

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Presented by

Peter Di Stefano, Principal Product Marketing Manager

About this talk

Many IT service management (ITSM) solutions are old and outdated since they were developed before self-service, automation, and more modern cloud-based platforms. The issue has been exacerbated by increased IT complexity and a dispersed workforce. ITSM solutions, however, are quickly catching up to these requirements as companies shift to digital-first and remote-friendly business models. In this webcast, hear from Peter Di Stefano, Principal Product Marketing Manager, about the 3 top emerging trends in ITSM for 2023 and see how a modern cloud-based solution like SolarWinds Service Desk can help meet your needs today with the flexibility to scale and support your future business requirements.
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