Top 3 Trends in IT Service Management (ITSM) for 2023

Presented by

Peter Di Stefano, Principal Product Marketing Manager

About this talk

Many IT service management (ITSM) solutions are old and outdated since they were developed before self-service, automation, and more modern cloud-based platforms. The issue has been exacerbated by increased IT complexity and a dispersed workforce. ITSM solutions, however, are quickly catching up to these requirements as companies shift to digital-first and remote-friendly business models. In this webcast, hear from Peter Di Stefano, Principal Product Marketing Manager, about the 3 top emerging trends in ITSM for 2023 and see how a modern cloud-based solution like SolarWinds Service Desk can help meet your needs today with the flexibility to scale and support your future business requirements.
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