When IT & ITIL Meet: Setting Yourself Up for Personal Success

This webcast is part of our ongoing series “When ITIL & IT Teams Meet,” where we share our real-world experience of successful ITSM programs grounded in the reality of what really happens out there. While we wish every ITSM implementation was smooth sailing, our years of experience have taught us this isn’t always the case. So what do we do about that then? In any organization there will always be a fine line and realistic balance between moving a gigantic ship towards a better future and orienting yourself for personal success. Knowing how to navigate those waters means the difference between someone who finds success even in catastrophic failure and someone who’s dragged under. In this webcast, we’ll talk about that fine line, how to make progress that truly matters while setting yourself up for a successful career no matter the situation. Join us in this webcast, to hear from one of our Solutions Architects and expert in this field, Sean Sebring, ITIL 4 MP, as we dive into what really happens when ITIL and IT teams meet. Sean will be joined by RJ Gazarek, Principal Product Marketing Manager and expert on systems thinking. We’ll talk about: - How to make progress that matters - What to do when things go wrong - Taking those hard lessons with you - Accelerating your career as an IT Professional