Too Many IT Requests? Automate Your Way to Success

Presented by

David Russell, SolarWinds Senior Solutions Engineer and RJ Gazarek, SolarWinds Principal Product Marketing Manager

About this talk

2023 saw hiring slowdowns and budget cuts with higher demands on IT teams, leading to teams feeling understaffed, underequipped, overcapacity, overwhelmed, and falling behind.  Sound familiar? If this past year was a struggle, we want to show you that 2024 doesn’t have to be. SolarWinds customers found repeated success and we want to show you how. We’ll talk about what got these companies through and how they’re preparing for the year ahead, as well as how SolarWinds Service Desk aided in their adjustments. Join us in this webcast, to hear from one of our Solutions Architects and expert in this field, David Russel, as we dive into how SolarWinds customers still find success despite strong headwinds. David will be joined by RJ Gazarek, Principal Product Marketing Manager for ITSM. We’ll talk about: * What success looked like for customers in 2023 * How they’re set up even better in 2024 * The power of Automations, Workflows, and Runbooks
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