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Incident vs Observability Data: KO Your SLO

Presented by

Amiya Adwitiya, Holger Mundt

About this talk

Incidents happen — chaos doesn’t have to. In this THWACKcamp session from SolarWinds Day, discover how combining incident and observability data can turn reactive firefighting into proactive, intelligent operations. Join Amiya Adwitiya, SolarWinds Sr. Director of Product Management, and Holger Mundt, THWACK® MVP and Technical Architect at Loop1, as they demonstrate how to build smarter on-call rotations, cut down alert fatigue, and accelerate response times using Squadcast best practices. We’ll discuss how to correlate incidents and observability signals to create streamlined, data-driven workflows that keep your operations calm, efficient, and aligned with your service level objectives (SLOs). You’ll learn how to: • Correlate incidents and observability metrics to build smarter operational workflows • Automate escalation paths for faster, more effective incident response • Use observability data for proactive SLO management and downtime prevention
SolarWinds

SolarWinds

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