Retail tech and connectivity: An unbreakable relationship

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Presented by

Ed Tonkon, President, Zebra Retail Solutions; Keith Plaskett, Cradlepoint; Robin Manke-Cassidy, Cradlepoint

About this talk

Today in retail, back-end processes and technologies drive tremendous change not just in customer experience, but also in operational imperatives such as accurate inventory, reliable POS, and AI tools that predict business needs. All of these technology tools require constant connectivity. In this session, we will dive into how to make connectivity decisions that greatly impact customer experience. What we are going to cover: -- Use cases that drive connectivity consideration -- Back-end processes that can impact customer experience -- Examples from retail customers
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Cradlepoint enables the freedom to connect people, places, and things that drive more experiences, more ways to work, and better business results — anywhere. The company is a pioneer in Wireless WAN, offering advanced 4G and 5G routers and adapters — controlled through Cradlepoint NetCloud™. Enterprises and public sector agencies rely on Cradlepoint and its Cellular Intelligence to build a reliable, secure network wherever they need it, connecting fixed and temporary sites, vehicles, IoT devices, and remote employees. Headquartered in Boise, Idaho, Cradlepoint is a subsidiary of Ericsson’s Business Area Enterprise Wireless Solutions division. It has international offices in Asia Pacific, Canada, Europe, India, and Latin America.